Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox won't recognize my device, instead recognizes "web session."

  • 1 phendula
  • 1 inayo le ngxaki
  • 6 views
  • Impendulo yokugqibela ngu ReynaM

ReynaM
ReynaM
more options

I have synced my phone and browser. However, it doesn't seem to actually be connected whatsoever. It recognizes it as a web session rather than a device. At the same time, my phone merely recognizes the account as "Firefox Account" rather than the name i gave my account, and it "never" synced. It also does nothing when i force a sync.

I have synced my phone and browser. However, it doesn't seem to actually be connected whatsoever. It recognizes it as a web session rather than a device. At the same time, my phone merely recognizes the account as "Firefox Account" rather than the name i gave my account, and it "never" synced. It also does nothing when i force a sync.

All Replies (1)

ReynaM
ReynaM Umnini wombuzo
more options

ReynaM said

I have synced my phone and browser. However, it doesn't seem to actually be connected whatsoever. It recognizes it as a web session rather than a device. At the same time, my phone merely recognizes the account as "Firefox Account" rather than the name i gave my account, and it "never" synced. It also does nothing when i force a sync.