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I CAN NOT ACCESS MY ACCOUNT TO RECEIVE THE RESET EMAIL

  • 2 iimpendulo
  • 3 inale ngxaki
  • 8 views
  • Impendulo yokugqibela ngu user01229325

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I am getting a login failed message when i try to access my account. I can not reset password as it wants to send an email to the account i can not log into.

how can i access my account?

I am getting a login failed message when i try to access my account. I can not reset password as it wants to send an email to the account i can not log into. how can i access my account?

All Replies (2)

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Check with your email provider about password reset options.

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Go to your providers web mail page and look for a link to reset your password. As you can see trying to do it via email is not going to work.