Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not playing videos in youtube

  • 1 phendula
  • 15 inale ngxaki
  • 20 views
  • Impendulo yokugqibela ngu guigs

more options

sir videos are not playing in youtube .they are saying there is a error and try it after sometime

sir videos are not playing in youtube .they are saying there is a error and try it after sometime

All Replies (1)

more options

Hi xxgeorge007, Thank you for your question, we are currently investigating the cause of this and a work around. Currently there was a blocking of a number of ips in India that has had a large affect on Firefox/Youtube users.

Suggestions for troubleshooting this issue have been:

  • "Clear the Cache":

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

  • "Remove Cookies" from sites causing problems:
 Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" 
  • As well as temporarily changing dns to 8.8.8.8
  • Flushing the dns cache on the computer
  • File may be unavailable, please try again later.
  • Disable all video players from [about:addons] and see if it will play from the default HTML5 player.

Please post back with your results, it could help other users. Thank you.

Ilungisiwe ngu guigs