Diễn đàn hỗ trợ Thunderbird

Only my new Mail is shown in Thunderbird all my Yahoo Sub Folders are MIA. I need to see & have access to those subfolders to a working Email system for me.

[edited]@yahoo.com

HELLO! I'm having a problem with some messages. If I receive a message and the program places it in the "Offers" section, then when I try to move it to the "Inbox" section, it disappears. And I can't find it anywhere! This isn't just a problem with the latest version of Thunderbird, but has been for a long time. Today I received several messages from my bank that the program classified as "Offers," but when I tried to move them to the "Inbox" section, they disappeared!! Where are they? It's very frustrating because now these messages aren't even on the server!

I used to be able to drag and drop emails from my inbox into an archive folder. That no longer works. I now have to right click the email, select "move to", then select the account containing the archives, then select "archives", then select the destination archive I need to send it to. On the right click drop-down there's an option to "move to *** again" but if you're moving emails to different archive destinations, that's not very helpful. Is there a setting to reinstate drag and drop?

I'm seeking a minimal Google, Facebook or Gmail environment. I use an android phone and an Apple miniMac os. Do you associate or offer an email service that allows me to achieve this?

how do you get back to email inbox from an open email without having to scroll backward through countless previous openings to get back to inbox and click to reveal it again

Hello,

A folder (Local Folder) shows that I have 20 UNREAD messages. I don't care about them and want to mark them all as READ right away, so I right-click on the folder and select “Mark all folders as read,” but NOTHING happens! I search for the “unread” ones, it finds them, I select them all and right-click, but no options are available! What’s the point of the search and multiple selection in this case?

Please either tell me how to do this in a single step or fix these usability bugs.

Best regards

I have had to replace my laptop and am trying to set up my new one with an existing outlook account on the new device.

It is a Windows 11 device.

I have used the exact server settings etc from my old lap top for the outlook account but get a variety of error messages.

I have explored the use of the Account Hub and also switched that off/on. Same situation.

I attach five screen captured images so far. The first is the version of TB. The second is the window that appears when the account tries to connect and thirdly the small pop up that appears bottom right hand corner of laptop. The remaining two show the server settings and that they passed the connection test.

Other email accounts (gmail & yahoo) have both been set up on the new device and work well.

The account worked on the old laptop and continues to do so. I have set up the outlook account with, to the best of my knowledge, the same settings. The old lap top was a windows 10 device. The new laptop does not have a third party antivirus on it.

I am baffled as to what is happening and what I should do next. Any advice would be great.

Does clearing up disk space from this option(see image) delete the emails from server as well? I have attached the image, if I were to delete the emails from this option will it delete the emails from the server as well? and additionally I couldn't find the manual triggering of "Compact Folders".

Under my email address, Jim@JimFrance which is not registered on this site, I had two folders to which I had moved important emails in order to save them. One of these folders I restarted since it was relatively new and I could still search and find the emails. The other one is months of work. It is not in my folder list. It was there yesterday. But when I fired up Thunderbird this morning, it has vanished. How do retrieve it?

Hi - I can't seem to delete from my Yahoo Mail via Thunderbird.

With Yahoo's new mailbox limits I wanted to clean up my Yahoo mail box and Yahoo obviously does not provide any decent tools to support search and delete.

I downloaded Thunderbird and despite several deletion attempts my Yahoo mailbox still shows 160,000 emails whilst my Thunderbird client only 9,000 - so when I delete it is not syncing.

Most emails are deleted from Thunderbird however some are now reappearing (in Thunderbird). No deletions from Thunderbird are reachign my Yahoo mail inbox, however I can send emails from Thunderbird and see the sent and received email in Yahoo and I can add folders in Thunderbird and see those folders in Yahoo.

I tried several things

- immeadiate delete in Thunderbird - moving the emails to a folder in Thunderbird and then deleting from that and then deleting the the folder - I check this article https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo and everything appears correct

I've had to pay for extra storage to get the code to make this post.

Mike

I have folders designated A-G, H-Q, etc. and in those folders are subfolders. The A-G folder displays as though it is in Italic font and I cannot move a folder into it.

I just got a new computer and when I download e-mail on to my computer, it stays on the web site and when I get e-mail later that day, the previous e-mails I downloaded are still there and they are now duplicated on my hard drive. I get hundreds of e-mails per day and besides being a hastle, I will reach my quota pretty quickly. Thank you. X@riseup.net

Since this didn't happen with my previous computer, I assume some setting got changed. I hope this is one of those easy-when-you-know-how things.

(PII redacted by moderator)

Hello, I have an IMAP acocunt configured, the server is Zimbra and has several shared Inboxes inside my account. Each of these inboxes come with several subfolders (which have the same name in every Inbox), and I would only like to keep some of them displayed in Thunderbird, but the unsubscribe option does not work for a few of them.

I open up the "Subscribe" dialog, I can correctly navigate to the fiolders I want to unsubscribe and click them, which unchecks the mark. I click "Ok" and nothing happens. If I reopen the Subscribe dialog, the folders are checked, as if I did nothing.

Note that I can unsubscribe to most folder, only a couple of them have this problematic behavior.

I have tried enabling/disabling the "Show all folder" option in the Advanced account panel and Enabling/Disabling the local storage for these folders.

I have also tried to unsubscribe the folders, then manually erasing the mbox files and indexes in the account folder before clicking Ok. The msf file are immediately recreated.

In the screenshot, the folders marked with an arrow cannot be unsubscribed, no matter what I tried.

Running 149.0.2 on Mac. Reorganized IMAP folders in Roundcube webmail. Thunderbird still shows old structure. Deleted folderCache.json, no change. No Subscribe option in right-click menu. Many thanks!

New user - I recently moved thousands of messages from my inbox to a local folder.

At some point, Thunderbird asked me to compact folders and I said yes. I noticed today that I am now missing about 13 years worth of messages from my local inbox folder.

Since I moved them, it deleted the messages out of the original inbox (I also logged into that account via the web and they are not located in the trash on the server either). There are now only a handful of messages there.

Does compacting mean that messages are deleted? Everything else I read said specifically that it would NOT delete messages. Any tips on how I can recover some really important messages? (It deleted about 13 years worth of messages from early May 2026 back to mid-2013, so there are recent messages in there I really need!).

Steps already taken: I tried using "repair folder" and that did not work. I do not have any automatic filters set up. I tried locating my Profile, and moved the "msf" files to my recycling bin, as I read that deleting the msf file would rebuild the index and display emails that had disappeared. Nothing changed. This was new for me so perhaps I did something wrong? I haven't emptied the recycling bin yet so the files are easily retrievable if necessary.

Help setting up first email account (protonmail.com) Keep getting: "unable to login at server, ether config, or credentials" error.