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Any time I go to upload a file when using firefox, the file explorer is unable to load and makes firefox unresponsive, meaning I have to end the program via task manager.… (xem thêm)
Any time I go to upload a file when using firefox, the file explorer is unable to load and makes firefox unresponsive, meaning I have to end the program via task manager. This doesn't occur on other browsers, and safe mode has made no difference. Any ideas how to resolve this?
Here are some of the technical reports from the windows reliability monitor:
The program firefox.exe version 22.214.171.12406 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 4358 Start Time: 01d6beba59d6a96d Termination Time: 4294967295 Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Report Id: 1d15c8d0-a403-44af-aa8d-3a80d9a7b285 Faulting package full name: Faulting package-relative application ID: Hang type: Top level window is idle
Source Firefox Summary Stopped responding and was closed Date 19/11/2020 20:58 Status Report sent Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 126.96.36.19906 Application Timestamp: 5f1601d7 Hang Signature: f709 Hang Type: 134217728 OS Version: 10.0.19041.2.0.0.768.101 Locale ID: 2057 Additional Hang Signature 1: f709052e60c3b465b50a8ec0b1d93be7 Additional Hang Signature 2: f40e Additional Hang Signature 3: f40ecb05058b37afc29c028d9b57bc1f Additional Hang Signature 4: f709 Additional Hang Signature 5: f709052e60c3b465b50a8ec0b1d93be7 Additional Hang Signature 6: f40e Additional Hang Signature 7: f40ecb05058b37afc29c028d9b57bc1f Extra information about the problem Bucket ID: b76609315650195de2509ec61d86b1d9 (1319729264555635161)
Source Firefox Summary Stopped working Date 19/11/2020 20:25 Status Report sent Description Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 188.8.131.5226 Application Timestamp: 5fb4336e Fault Module Name: ntdll.dll Fault Module Version: 10.0.19041.610 Fault Module Timestamp: e5d7ed5c Exception Code: c0000005 Exception Offset: 00000000000dc7c3 OS Version: 10.0.19041.2.0.0.768.101 Locale ID: 2057 Additional Information 1: 2eac Additional Information 2: 2eac622e8c757f16c946caf882f99164 Additional Information 3: 9a11 Additional Information 4: 9a1181627e8009fd222b9e47df3bed7b Extra information about the problem Bucket ID: 9cf30b0894883b0d3d6b5aadaec7bcb0 (2119887751616117936)