Diễn đàn hỗ trợ Firefox

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless Firefox, because all links, passwords, settings etc have been cleared and a new profile has been created.

This is my first time to Mozilla Support with a question.

Firefox is my default browser using version 155.0.1. I use Strict ETP. [FYI - my skills are basic with IT]. I also use Firefox Focus on my iPhone.

I previously used Google Chrome but I must have removed it as it's no longer appearing in my desktop Apps.

As of a couple of days ago, I tidied up my Library/cache and deleted it to 'Trash', using Apple support community help instructions for housekeeping. (Because I was getting increased frequency in the spinning ball at start-up). I didn't delete any other folders - just Library/cache in my housekeeping.

Since then, when searching Google / Firefox, Google keeps asking if I'm a robot (asking me to tick a 'reCaptcha' box) as it's detecting unusual traffic on my computer - before it continues with my search via Firefox browser.

This doesn't happen when using other search engines, (eg: Bing or Duck Duck Go).

Using Google searches on Safari browser does not ask me if I'm a robot question ? Searches go through perfectly - no questions asked. Only when I use Google search engine with desktop Firefox. Is it my privacy settings?

I prefer Firefox as my browser because it's independent and open sourced, safe and for its sense of community.

My desktop MacBook Air (2017) is 9 y/o - vintage? So, no longer receiving software updates - but hoping to upgrade with a new Mac desktop soon. (see attached image of current MacBook Air operating system Monterey version 12.7.6).

My question is:

- Why is Google only in the last two days asking me at every search, the above question about 'unusual traffic' / tick the robot box ? And,

- Should I reinstall 'Google Chrome' via the Apple Store?

Or for better security, think of getting a new computer sooner, rather than later ? :(

Many thanks for your support, and time. [No hurry!]

thank you in advance, regards, kindly Rose Roselyn Hansen (Australia)

For the past few days almost every site I try to visit gets the error:

Secure Connection Failed An error occurred during a connection to.... SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

this has happened on and off in the past for one or two sites but usually fixes itself within a day or less but this time it's been days. I tried everything I've seen online: -Try without add ons, - I am using 'system settings' proxy, -Followed an 8-yr-old suggestion of switching security.tls.version.max from 4 to 3 -My AV doesn't have HTTPS scanning that I can disable -It doesn't allow me to toggle the 'enhanced tracking is on' in the address bar -I've tried adding a site as an exception to DNS over HTTPS and turning Enable DNS over HTTPS off

Nothing has helped. These are all sites I've used in the past. I am using Nightly v150 at the moment but obviously same situation with FF or R3dfox.

If anyone can suggest how to bypass this so I don't have to use Edge/Chrome/Supermium (which all display these sites without issue) I'd appreciate it so much!

(*I'm looking for help with THIS issue on a W7 laptop, not about whether I should upgrade the OS.)

Thanks.

I mostly watch YouTube channels on Firefox on my laptop, but recently have had to change over to Microsoft Edge browser to watch YouTube. The reason is that during a channel stream, when an ad wants to play, YouTube and Firefox freeze and the only way to exit the screen is to either attempt to close YouTube or even open Task Manager to shut down all instances of the Firefox software. Firefox is by far my preferred browser and I'm frustrated that it is unusable in its current state. I tried to uninstall and reinstall, but this did not work. Thank you in advance for your help.

Graham Caveill

Fonts in the digital issues of the LA Times are changed. They appear as serif initially, but quickly change to a sans serif which appears to big for the space. The headlines are squeezed together and touching. Body copy is affected also. How to keep the fonts as they first come in?

When I select text in firefox's built in pdf viewer, a menu with comment and highlight options automatically pops up. I haven't been able to figure out any way to turn this off. This is a problem because when I'm using the viewer at work firefox now puts this menu exactly over the next piece of information I need. (eg blocks the next row in a process log)

I am using Firefox 153.0.4 (64-bit). Windows 11.

Hello. I have had a lavender color on the upperband for two days and i can't seem to remove it for a neutral color like before. Do you have the trick  ? Thank you in advance for your help. Jean-Marc

The main issue is search bar readability. This problem is not present in the Nightly version. The background is the same colour as the text. Another issue is that on regular Firefox, all my pinned apps and squashed towards the bottom of the screen. Again, this problem is not present on Nightly. Finally, a problem that is present in both Firefox and Nightly, the "close tab" button in vertical tabs mode is cut off by the sides of the floating tab bar.

I have used gmail including calendar and contacts with Firefox for 5 years, suddenly contacts and calendar will not open, has a Firefox upgrade caused this problem?

Hello all

 Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow.
Now for my problem
I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox.
I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference.

 Is there anything that I can do or add-on to over-ride this problem?

I am running Mint Linux 22.2 with Firefox 151.0.1

Hi all the people,

I was just surprised to see this in an Apache HTTP log: "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Firefox/58.0.1"

This bugs me. My first guess would be that a Webkit based Firefox could not be qualified as really Firefox. Although that, I could imagine a Firefox for iOS or MacOS based on Webkit, may be, but it says it is on Windows, which makes less sense.

I suspect this is a user agent string spoofing, but I just need to be sure (I try to get ride of far too invasive bots, while I’m afraid to disrupt browsing from legitimate web users).

With thanks and my apologizes for such a question which may looks obvious or strange to people who know for sure.

In this version of Firefox 152 for windows I'm currently unable to remove search related to google, ebay, perplexity and bing.

Please return possibility to remove those completely!

I don't want my browser to have anything to do with those listed above. I have had it removed in previous versions. Why did you add it to browser again?! Why don't you allow to remove it anymore?!

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the same VPN and the same country. The issue occurs on X (formerly Twitter). On one profile, the VPN works as it should and I no longer need to verify my age, but on the other profile, the VPN has no effect and X (Twitter) asks me to verify my age. Yet the VPN is definitely enabled. I’ve cleared the cache and cookies, but nothing helps. It’s driving me crazy. Does anyone have any idea what the problem might be?

I just upgraded Firefox to version 156.0.2.

It no longer plays mp4 content from a website. It says "No video with supported format and mime type found".

This used to be OK.

I have my settings set to open PDF files in Adobe Acrobat, but the latest version of Firefox has started opening them in their own viewer, which is NOT near as useful, and I then have to download it to open in Acrobat like I used to do. Why? Is there any way to fix it back?

The plugging is NOT updating and it's blocking me from watching anything on streaming. I've tried triggering the update by turning it on and off, by tugging on and off the "DRM" option in settings, by turning off the updates and then looking for updates... I went to about:config and made sure that all options were "true". What I get is an "error in downloading the update" that I can't fix.

Can someone help?