• Đã giải quyết

Can't complete two-step authentication enabling process

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none o… (xem thêm)

I have a problem with enabling two-step authentication for my Mozilla account. There have been several questions regarding issues with two-step authentication, but none of them applies to my case, so I started another one.

When I try to enable 2SA, there are seemingly no problems. When I scan the QR code and enter the 6-digit security code, I don't get the "invalid two-step authentication code" message. I do get the 8 10-digit recovery codes. After I enter one of them I get a prompt saying "Two-step authentication enabled" (see attachment), but nothing else happens. It seems like the process is stuck here and isn't completed.

I have tried setting 2SA from my profile settings (https://accounts.firefox.com/settings) too, but when I logout and login again, it says Not Set.

I wouldn't normally use 2SA at all if it hasn't been made mandatory for logging into Add-ons (addons.mozilla.org). Now, I'm locked out of my Add-ons account and can't access my extensions!

Đã được hỏi bởi dimithrandir 2 ngày trước

Đã được trả lời bởi dimithrandir 38 phút trước

  • Đã giải quyết

Preview takes FOREVER to Load and Print - WHY?

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even sho… (xem thêm)

Ever since you last changed Preview, it takes FOREVER for the darn page to load (be seen in Preview) and then FOREVER more to print. Half the time my doc doesn't even show up the first time Preview loads and I have to repeat it. The only work-around I've found is to open my doc in Safari and then print - which is insane. What's wrong with Firefox??

Đã được hỏi bởi John Gordon 1 ngày trước

Đã được trả lời bởi John Gordon 1 giờ trước

  • Đã giải quyết

Transfer of old profile to a new pc

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox an… (xem thêm)

Installed Firefox on new pc. How can I transfer settings and add-ons from Firefox on the old pc? Can I just copy the old profile, delete the profile on the new Firefox and paste the old one instead?

Đã được hỏi bởi Firefox Helge Exp 4 giờ trước

Đã được trả lời bởi user3798562 4 giờ trước

  • Đã giải quyết

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error: ===== Secure Connection Failed An error occurred during a connecti… (xem thêm)

My ISP is Plusnet. When I try to access their website using Firefox browser I get the following error:

=====

Secure Connection Failed

An error occurred during a connection to webmail.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.
=======

I have reported the problem to Plusnet but they say 'not our problem'. Their reason being that the problem does not occur using Google Chrome.

Can you help please?

Đã được hỏi bởi scm999 2 tuần trước

Đã được trả lời bởi scm999 1 ngày trước

  • Đã giải quyết

Lost logins.json? help please

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, … (xem thêm)

So i reset my pc yesterday and forgot to save logins.json because i thought passwords saved on your profile... turns out not and i have tried so many data recovery apps, i cannot find it. i used the smart password on almost everything... i dont know what to do

Đã được hỏi bởi awesomecoolkarter 10 giờ trước

Đã được trả lời bởi ·´¯`·...¸>-)))º> ~dbben 9 giờ trước

  • Đã giải quyết

Firefox no longer displays chess.com pages properly

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board pag… (xem thêm)

Over the last 8 weeks or so, I have problems with Firefox displaying chess.com website. The problem is chess.com home page loads but the live play with 3D chess board page no longer displays the board fully (top edge cut off) & some other chess.com pages fail to load properly or fully (articles pages and opening analysis pages). I have cleared my browser history & tried reinstalling Firefox (& tried resetting my router) but with no effect. If I use an alternative browser chess.com site works fine & as a long time Firefox user I would prefer to continue with Firefox, but this issue means I will now access chess.com on an alternate browser! Any help gratefully received to help fix this, thanks, I look forward to a positive reply!

Đã được hỏi bởi rpdickinson.me 1 ngày trước

Đã được trả lời bởi Naheed 1 ngày trước

  • Đã giải quyết

Alternatives for Buggy "Take a Screenshot" Menu in Firefox 88

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a sc… (xem thêm)

I understand that there's this help page, but a lot of times site developers right click and hotkeys disabled for security reasons and this renders me unable to take a screenshot of a website.

I've also tried to add "Take a Screenshot" button from "Customize Toolbar" option to my toolbar, but most of the time it is disabled, even on support.mozilla.org page. To enable it, I need to remove it and re-adding it again with "Customize Toolbar" option.

Is there any way to re-enable "Take a Screenshot" option in 3-Dot menu? If not, is there any sane way to keep "Take a Screenshot" enabled for the rest of my Firefox session without me needing to remove and re-add it again everytime I need to take a screenshot?

Đã được hỏi bởi Miguel Forsetti 1 tuần trước

Đã được trả lời bởi jscher2000 6 ngày trước

  • Đã giải quyết

aol mail

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmai… (xem thêm)

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmail-std/en-us/error?code=ERR1800

Đã được hỏi bởi patriotpotter1 4 tháng trước

Đã được trả lời bởi Scribe 4 tháng trước

  • Đã giải quyết

Unwanted Pop Up - impression.link

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : http… (xem thêm)

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : https://impression.link. Then it asks what firefox should do with this file? Two options: Open with & then a browse dropdown. Or save file. I'm already looking at the news item in the browser, so I don't need an option to open the item. And I don't want to save it. Just read it. I don't knbow why this pop up suddenly appeared but it is very annoying. My searches have found the pop up is not necessariuly dangerous, but there is no information provided on how to get rid of it. Anyone else experienced this issue? And is someone able to tell me how to get rid oif it? Thx. (Pop up image attached).

Đã được hỏi bởi the5campbells 21 giờ trước

Đã được trả lời bởi strafy 20 giờ trước

  • Đã giải quyết

How do I change the font for my menu and toolbar?

Hello, I am a dyslexic user and I am trying to change the font of my menu to open-dyslexic, however i cant figureout how and most of the answers here only answer for chan… (xem thêm)

Hello, I am a dyslexic user and I am trying to change the font of my menu to open-dyslexic, however i cant figureout how and most of the answers here only answer for changing the size, but not the actual font for the menu bar. How do I change the font of my tabs, bookmarks, and ect? thank you

Đã được hỏi bởi Nafeesa 1 ngày trước

Đã được trả lời bởi cor-el 1 ngày trước

  • Đã giải quyết

Downgrading to FF87 to get back "View Image" context menu

I undertand that FF has removed view image from the context menu with the 88 update. i wish to downgrade my browser to FF87 to get the "view image" in the contect menu ba… (xem thêm)

I undertand that FF has removed view image from the context menu with the 88 update.

i wish to downgrade my browser to FF87 to get the "view image" in the contect menu back.

Is there a way to downgrade from the browser? if not, is there a page with the old releases i can dawnload it from?

Đã được hỏi bởi w7raed 1 ngày trước

Đã được trả lời bởi Zppix 1 ngày trước

  • Đã giải quyết

Firefox won't load

Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thou… (xem thêm)

Hello, my Firefox won't load at all. I've tried to reinstall but it still didn't work. I've also tried to access the profile manager but it wouldn't load either. Any thoughts?

Đã được hỏi bởi Nagatzki 2 ngày trước

Đã được trả lời bởi Nagatzki 1 ngày trước

  • Đã giải quyết

Bookmarked Sites and Passwords not showing after sync

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but … (xem thêm)

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.

If the sync doesn't bring up my saved information what is the point?

Đã được hỏi bởi jespada11 2 ngày trước

Đã được trả lời bởi Seburo 1 ngày trước

  • Đã giải quyết

Bug on "Remove" button?

I'm so unhappy now I don't know where to begin. I was having trouble loading a website (lowes.com), continually getting an "access denied" error message. It occurred to m… (xem thêm)

I'm so unhappy now I don't know where to begin.

I was having trouble loading a website (lowes.com), continually getting an "access denied" error message. It occurred to me that I'd read somewhere that if you told Firefox to "forget this site," it might solve the "access denied" problem. I didn't remember how to do this, though, so I searched online and found a site that said that adding the "Remove" button to the Toolbar and clicking it would solve the problem. I dutifully added the "Remove" button, then, before clicking it, I triple-checked that the "Forget the last Five minutes" was selected and not any longer period of time. After all, I didn't want to lose everything!

Well, I did.

I had literally hundreds of tabs that I was working on open — they're all gone. All of my history — years worth — is missing. More things may have been deleted, but, to be honest, I'm afraid to check.

What did I do wrong? Or is the "Remove" button buggy?

And while I believe that everything that's missing now is irretrievably lost, if anyone has a hack to recover anything, I would be so, so grateful if you'd let me know.

Thanks in advance.

P.S. I wrote this post up once, hit "Submit," then, after an interminable period of time, the screen went to a blank page. My original post has never appeared. Is there perhaps something wrong with my Firefox (which has been perfectly fine up until now)?

Đã được hỏi bởi misc17 1 ngày trước

Đã được trả lời bởi cor-el 1 ngày trước

  • Đã giải quyết

Using touch monitor causes full screen YouTube to go gray and unresponsive

If I use my touch monitor when a video player is full screen, the full screen Firefox window turns grey and becomes unresponsive to mouse and touch input. I can exit full… (xem thêm)

If I use my touch monitor when a video player is full screen, the full screen Firefox window turns grey and becomes unresponsive to mouse and touch input. I can exit full screen with Esc or F but the problem persists in full screen mode until I restart Firefox. Picture attached is my monitor when Firefox is in full screen mode.

Đã được hỏi bởi jaakko.pohjalainen 5 tháng trước

Đã được trả lời bởi jaakko.pohjalainen 1 ngày trước

  • Đã giải quyết

Add-on Icons have not shown up on toolbar on last 2 updates.

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I… (xem thêm)

Any clue why the add-ons like Adblocker and frankly all the others no longer show on the toolbar? Makes them useless when the icons are missing. Anyone have the answer? I've refreshed. I've re-installed. I've stood on my head - nothing seems to help!

Đã được hỏi bởi Gary Watson 2 tháng trước

Đã được trả lời bởi jscher2000 2 tháng trước