Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

What and where is my Security Key and how do I touch it?

Please see the attached image. Firefox believes I have a security key. What is a security key? Where do I find it? Why does Firefox think I have one? And why is the… (xem thêm)

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

Được hỏi bởi kurrent93 1 tuần trước

Lần cuối trả lời bởi zeroknight 1 tuần trước

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (xem thêm)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Được hỏi bởi cazzyguy 5 ngày trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 5 ngày trước

Unify the operation logic of opening links and bookmarks in the background

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It i… (xem thêm)

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It is confusing! A bookmark is a link! For comparison, both of them are CTRL + click in chromium. BTW, there is no explanation in advanced configuration preferences.

Được hỏi bởi Heporis 1 tuần trước

Lần cuối trả lời bởi cor-el 1 tuần trước

I am afraid to update to Firefox 124 since I don't want the new default of ordering tabs by how recently they were opened to kick in before I have a chance to preserve the existing tab order.

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in befo… (xem thêm)

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

Được hỏi bởi PLS1 1 tuần trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tuần trước

Cannot restore 3-1 0r 2-29 Bookmarks!!!

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookma… (xem thêm)

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookmark deletes- DO NOT REMOVE ..."

I wouldn't have to do this except that somehow, a Bookmark folder disappeared. All too often is has occurred. I have many, many very important Bookmarks. How can I get them back---and soon?

Được hỏi bởi Wayne Carpenter 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

  • Đã giải quyết

Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (xem thêm)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Được hỏi bởi pepak 1 tháng trước

Được trả lời bởi pepak 1 tháng trước

  • Đã giải quyết

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (xem thêm)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Được hỏi bởi AccidentalRogue 1 tháng trước

Được trả lời bởi AccidentalRogue 1 tháng trước

  • Đã giải quyết

Twitter's Login page doesn't load in Firefox

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefo… (xem thêm)

Twitter's login page won't load when I try to open it in Firefox. https://twitter.com/ https://twitter.com/ loads just fine, account pages like https://twitter.com/firefox load just fine, and individual tweets individual tweets load just fine. But when I click the login button on any working page, or go directly to the login page at https://twitter.com/i/flow/login, all I get is a white rectangle in the middle of the screen that flashes a loading-spinner for a few frames every two seconds but never actually loads any page content.

I can log in just fine in Chrome, so the problem is specific to Firefox. The problem started at least a week ago, but I don't log in on my desktop regularly enough to know exactly when the problem started.

I turned my Browser Privacy setting to "Standard" and cleared all site data from Twitter, with no effect. I use uBlock Origin, but the problem persists when I disable it. The problem also occurs in Private windows.

Được hỏi bởi Z Lawton 2 tháng trước

Được trả lời bởi cor-el 2 tháng trước

java script enabling

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activat… (xem thêm)

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activate it if it is not. bold text

Được hỏi bởi gordonellis 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

All updates were disabled - Add-on "could not be verified for use in Firefox and has been disabled."

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager co… (xem thêm)

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

Được hỏi bởi `Lex 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

Trouble singing into various websites ON OCCASION

ONE EXAMPLE - This morning I wanted to sign into my Navy Federal Credit Union account. I got the following error message: You don't have permission to access "http://si… (xem thêm)

ONE EXAMPLE - This morning I wanted to sign into my Navy Federal Credit Union account. I got the following error message:

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/mfa.fcc" on this server.

Reference #18.7efdd17.1710862426.19b449b3

I called the Credit Union. NO PROBLEMS at their end. I was asked which browser. I was told that Firefox is frequently the problem! I changed to Google Chrome and had NO trouble signing in.

I have had this problem previously with a few other websites.

ANY WAY for ME to fix the problem since I FAR prefer Firefox?

Thanks,Arthur

Được hỏi bởi aky13 1 tháng trước

Lần cuối trả lời bởi aky13 1 tháng trước

  • Đã giải quyết

Number is not getting recognised

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked… (xem thêm)

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Được hỏi bởi Bikram Singh 1 tháng trước

Được trả lời bởi TyDraniu 1 tháng trước

Emails and passwords have been deleted. PLEASE HELP ASAP!

AFTER RESETTING MY MACBOOK PRO I DISCOVERED THAT MY ALL MY PASSWORDS AND EMAIL SAVED TO MY ACCOUNT HAVE BEEN REMOVED/DELETED. PLEASE HELP WITH THIS PROBLEM AS SOON AS POS… (xem thêm)

AFTER RESETTING MY MACBOOK PRO I DISCOVERED THAT MY ALL MY PASSWORDS AND EMAIL SAVED TO MY ACCOUNT HAVE BEEN REMOVED/DELETED. PLEASE HELP WITH THIS PROBLEM AS SOON AS POSSIBLE. THANK YOU.

Được hỏi bởi FIRE BALL 1 tháng trước

Lần cuối trả lời bởi FIRE BALL 1 tháng trước

  • Đã giải quyết

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (xem thêm)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Được hỏi bởi Maria Quetell 1 tháng trước

Được trả lời bởi Sean Thomas 1 tháng trước

In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (xem thêm)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Được hỏi bởi wmblaney 1 tháng trước

Lần cuối trả lời bởi wmblaney 1 tuần trước

  • Đã giải quyết

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (xem thêm)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Được hỏi bởi feifang feng 2 tháng trước

Được trả lời bởi zeroknight 2 tháng trước

  • Đã giải quyết

Unable to paste screenshot into Google Translate

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message: Unable to paste from clipboard right now. Try copying… (xem thêm)

When I try to screenshot (Windows+Shift+S) and paste the screenshot into Google Translate, I get the error message:

Unable to paste from clipboard right now. Try copying the image again.

This functionality works in every other browser I've tried (Chrome, Edge, Brave, Opera GX), so it's not a Google problem, I don't think.

Được hỏi bởi Patrick R. 2 tháng trước

Được trả lời bởi zeroknight 2 tháng trước

Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (xem thêm)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Được hỏi bởi HarryJarr 1 tháng trước

Lần cuối trả lời bởi HarryJarr 4 tuần trước