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Profile missing on new install

  • 4 trả lời
  • 11 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi christ1

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My original problem was with transferring a profile to a new computer, but I'll get back to that later. In the process of trying to fix it I seem to have created another one.

When I launch my *newly installed* version of Thunderbird, I get the error message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." Presumably this is because I deleted the profile folder - but note, I did this BEFORE uninstalling and reinstalling TB. I assumed that a new install would create a new profile, but that doesn't seem to be the case. How can I fix this problem?

Note: the reason I deleted the folder is that it was corrupted when I overwrote it with my old profile, so I can't simply "undelete" it to get a working profile back. Working in Win 8, previous profile was created in Win XP.

My original problem was with transferring a profile to a new computer, but I'll get back to that later. In the process of trying to fix it I seem to have created another one. When I launch my *newly installed* version of Thunderbird, I get the error message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." Presumably this is because I deleted the profile folder - but note, I did this BEFORE uninstalling and reinstalling TB. I assumed that a new install would create a new profile, but that doesn't seem to be the case. How can I fix this problem? Note: the reason I deleted the folder is that it was corrupted when I overwrote it with my old profile, so I can't simply "undelete" it to get a working profile back. Working in Win 8, previous profile was created in Win XP.

Được chỉnh sửa bởi avoran vào

Giải pháp được chọn

Tất cả các câu trả lời (4)

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Giải pháp được chọn

Start the profile manager and remove the orphan profile entry.

http://kb.mozillazine.org/Profile_manager

Then create a new profile and copy the old one over it.

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

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Never mind, fixed it using the profile manager

(see http://kb.mozillazine.org/Profile_Manager)

and deleting the default profile.

Note that in Windows 8 you don't use the whole file path, just: thunderbird.exe -p

Found that out the hard way :)

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Thanks for responding, christ1. I got the first part of the problem solved before I saw your answer.

Thank you for the rest. It seems to be working, once I was careful enough to follow all the instructions.

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When your problem has been resolved, can you mark this thread as solved please?
Thank you.