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An unwanted toolbar showed up in Firefox. How do I get rid of it?

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  • 1 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi haveforkwilltravel

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I was looking for restaurant menu and this shop at home.com toolbar installs itself. How do I get rid of it? I hid it by clicking on view ---> toolbars ----> unchecking shop at home, but I want to permanently delete it.

I was looking for restaurant menu and this shop at home.com toolbar installs itself. How do I get rid of it? I hid it by clicking on view ---> toolbars ----> unchecking shop at home, but I want to permanently delete it.

Giải pháp được chọn

You can check for recently installed suspicious or unknown extensions.

See also:


Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Tất cả các câu trả lời (3)

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Giải pháp được chọn

You can check for recently installed suspicious or unknown extensions.

See also:


Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

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Usually a toolbar is generated by an extension. Try disabling or removing ALL nonessential or unrecognized extensions on the Add-ons page. Either:

  • Ctrl+Shift+a
  • 3-bar menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Can you track it down?

If the Remove button is missing, typically this means the extension was installed externally, and in most cases, there is a way to remove it from the Windows Control Panel, Add/Remove Programs. Clicking the "Installed on" column heading to group by date is useful to see items that arrived, perhaps unannounced, as part of a bundle.

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Thanks guys. I was able to successfully uninstall the toolbar.