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character "/" disappears in firefox

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work in a company that has a web system on Nov. aversion Firefox so anymore slash "/", this bar disappears from the field. If we type bar with Alt Gr + Q, this bar does not add up. In Chrome for example, the bar does not add in any way. (google translate)

work in a company that has a web system on Nov. aversion Firefox so anymore slash "/", this bar disappears from the field. If we type bar with Alt Gr + Q, this bar does not add up. In Chrome for example, the bar does not add in any way. (google translate)

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I'm not sure if I understand what is happening.

Do you have a problem with entering characters via the keyboard?

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout by accident via a keyboard shortcut.
It is possible that you have switched the keyboard layout by accident.


You are currently using a Firefox 126 beta version.

Does this also happen with the regular Firefox 15.0.1 release?

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Hello friend, actually it does not happen in just one machine but several of the company (total tested 3).

The keyboard configuration is normal, so much so that in another browser is working normally.


About the version, tests were conducted in the official version of Firefox and also this place.

The problem seems to be the same in Firefox and no keyboard.

When I try to insert a directory on the system developed:

Ex: report /

The system is only as report.

If I do it in another browser works normally