-> Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Check and tell if its working.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

• http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
• http://www.superantispyware.com/ - SuperAntispyware
• http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
• http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
• http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
• http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Had to remove FireFox v10.

So far, I've run several of the above mention malware detectors. None have found anything.

Tried System Restore to get back to FF v9, but it wont run.

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See:

• http://kb.mozillazine.org/Mozilla_Crash_Reporter
• https://support.mozilla.org/kb/Mozilla+Crash+Reporter

• http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
• http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports

• https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

These crashes are not FireFox crashes. These crashes are the Win7 OS Blue Screen of Death.

I can't seem to be able to open about:crashes.

Get Navigation Canceled in IE9

These are crash reports for today . . . .

1. Crash ID: bp-f2710835-7def-485f-a20e-058d52120202
2. Crash ID: bp-e375bfe4-930b-4a7b-8f29-812542120202
3. Crash ID: bp-cb8013be-f99b-4327-8f36-581412120202
4. Crash ID: bp-bfd2fc10-df22-4d5c-b986-bd22b2120202
5. Crash ID: bp-131c7aab-7487-44d1-8652-14efd2120202
6. Crash ID: bp-89ec36c4-e9ce-4cb2-9c89-b79042120202
7. Crash ID: bp-42fd7361-a43f-40d3-a51e-fa7c32120202

I beleive those are for FF v9. As stated, FF v10 crashes my PC.

@Drucifer -> Check to see if the Crash happens in Safe Mode

Check and tell if its working.

I found a FF v9 online and install that. So far it working. I'll pass on trying FF v10

If you're getting blue screen of death, that usually points to a hardware issue.

Been back to FF v9 a few days now with no issues. It maybe be a HW issue, but it only occurred trying to run FFv10. So it's adios FFv10.

A BSOD can also be caused by services or drivers that run at kernel level.
Make sure that all system drivers are updated to the latest versions.

You can try to boot Windows in Safe mode with network support (F8 on the boot screen) to see if that helps.

You can also do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

• http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
• http://www.superantispyware.com/ - SuperAntispyware
• http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
• http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
• http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
• http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked