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Thunderbird just stopped working

Paul Partridge

I use Thunderbird on my iMac (10.12.6) to access 6 gmail accounts to download them to my computer. Suddenly at about 1500 hours GMT it just stopped working. Please help. Kind regards Paul Partridge

I use Thunderbird on my iMac (10.12.6) to access 6 gmail accounts to download them to my computer. Suddenly at about 1500 hours GMT it just stopped working. Please help. Kind regards Paul Partridge
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Please give more details, "just stopped working" is a very general description. What happens exactly when you start Thunderbird? • Does it crash? • Does it get non responding ("freeze") with the beach ball turning? • Are there any error messages? And if this is the case, which is the wording of the message?

Hi I guess I wrote to you in a panic yesterday. I use Thunderbird on my Mac and let it get all my emails (I have a number of different accounts) and downloads them to my Mac. Yes Thunderbird did stop working, so I deleted all the preferences and cache, but that did not help. So in the end I just turned the computer off and went to bed. I just could not send emails from Thunderbird (I could from the gmail websites, which is why I thought that Thunderbird was doing strange things). However today everything seems to be working OK, so the problem was down to gmail. spit! Thanks anyway Warmest regards Paul Partridge

I am glad that your Thunderbird works again as usual. Sometimes a good sleep can create a miracle 😇

I use Thunderbird and have for many years. I am on a Windows 11PC. This morning it was just hanging. Just going around in circles. I tried the various help things. Open in safe mode. It wont even open in safe mode and now cant get it back into normal mode. The menu options do not work HELP!!

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