Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Mở

Thunderbird says the certificate for my mail address is not valid for that server, and thus email will not work.

bridget4

show me how I can persuade Thunderbird to recognise my mail address, as it always has in the past. This started on 17 October, when internet hacks were reported. Possible connection?

show me how I can persuade Thunderbird to recognise my mail address, as it always has in the past. This started on 17 October, when internet hacks were reported. Possible connection?

Tất cả các câu trả lời (1)

- Who is your email provider?

- What anti-virus/network security/VPN software do you use, if any?

Certificate errors can be caused by several things, including:

- Wrong server settings. You should confirm that they are correct. The settings are usually found on the provider's web site, or you may need to contact them

- A-V software can interfere with secure connection. Norton and McAfee are especially notorious for this. You can disable them or create an exception for Thunderbird or turn off all email scanning features to test. If you use Windows you can restart in Safe Mode with Networking to test.

- Your provider may truly be having server or certificate problems. Only they can fix this. You can contact them to report the problem (they may already be aware) and to find out the status.

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.