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cannot login to https://connect.mozilla.org

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MartinM
MartinM

I can login to https://support.mozilla.org (other wise could not post this question), but not to https://connect.mozilla.org.

in particular I want to vote for a feature request and when trying to sign in at https://connect.mozilla.org/auth/saml/login I get a 401. console output is: {POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms]


POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem

This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. login }

detailed message: { POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms]


POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem 


   content-length
   	799
   content-type
   	text/html;charset=utf-8
   date
   	Sat, 07 Mar 2026 11:29:49 GMT
   server
   	Apache
   set-cookie
   	AWSALB=xdwz4UD6ihA/QLpHhHksEhIzHR15KQfcd/7IdLJliqZQK7PZn/xwZlJdf8ugU9M72lOoRc7YN+L9kzpG1K4sMVx/sYX0wC2VKTRy+59HyROuQsAMf1ashxKlBQb1; Expires=Sat, 14 Mar 2026 11:29:49 GMT; Path=/
   set-cookie
   	AWSALBCORS=xdwz4UD6ihA/QLpHhHksEhIzHR15KQfcd/7IdLJliqZQK7PZn/xwZlJdf8ugU9M72lOoRc7YN+L9kzpG1K4sMVx/sYX0wC2VKTRy+59HyROuQsAMf1ashxKlBQb1; Expires=Sat, 14 Mar 2026 11:29:49 GMT; Path=/; SameSite=None; Secure
   via
   	1.1 b27f21f2e46f0db2d89ec3930dfac728.cloudfront.net (CloudFront)
   x-amz-cf-id
   	_1FXUoJQsMgqPeftr5ZoAltA1DoHC9UpvDTJcH5hrhS5VzJxmq58NA==
   x-amz-cf-pop
   	VIE50-P2
   x-cache
   	Error from cloudfront
   X-Firefox-Spdy
   	h2
   x-frame-options
   	SAMEORIGIN
   	
   Accept
   	text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
   Accept-Encoding
   	gzip, deflate, br, zstd
   Accept-Language
   	en-US,en;q=0.9,de;q=0.8
   Connection
   	keep-alive
   Content-Length
   	10770
   Content-Type
   	application/x-www-form-urlencoded
   Cookie
   	AWSALB=OX122lrCmIj0UJaWK6IL6mTv+SRRTqtlaYLkMcWlIjy1xcyd4nSFOXKIp0l0jEXkYni+woA26tgMYd4JXWlyYVJG/io/TqFt8IBZ/jgDr45xEtBJzZep4g61DoK/; AWSALBCORS=OX122lrCmIj0UJaWK6IL6mTv+SRRTqtlaYLkMcWlIjy1xcyd4nSFOXKIp0l0jEXkYni+woA26tgMYd4JXWlyYVJG/io/TqFt8IBZ/jgDr45xEtBJzZep4g61DoK/; LiSESSIONID=387B2D5E7461DA9F5FFD95601784C7F0; LithiumVisitor=~2OyUd9sp8yTOXtFbh~_GnfmGEeMvTWEQBVNl235FWcnrDINQY4nAZ-W4ZIV0BT18sFpQTKgGHQVL7KqDJvKLPpt1MspkSXKYeUrktbOg..; VISITOR_BEACON=~2pw0u6kkCpIXIWS5y~PfbjpQ8d7FQT_W5zlIXPnhE8U9JGVrFddR-p83RhMCBy27G_2xT-CEEZfCavgtM2nhnQBFXWoaPCMA3bSd_hHg..; _ga_R3H4BDP5J2=GS2.1.s1772882610$o1$g1$t1772882987$j40$l0$h0; _ga=GA1.1.638686038.1772882610
   DNT
   	1
   Host
   	connect.mozilla.org
   Origin
   	https://auth.mozilla.auth0.com
   Priority
   	u=0, i
   Referer
   	https://auth.mozilla.auth0.com/
   Sec-Fetch-Dest
   	document
   Sec-Fetch-Mode
   	navigate
   Sec-Fetch-Site
   	cross-site
   Sec-GPC
   	1
   Upgrade-Insecure-Requests
   	1
   User-Agent
   	Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:148.0) Gecko/20100101 Firefox/148.0


}

thanks for looking into.

I can login to https://support.mozilla.org (other wise could not post this question), but not to https://connect.mozilla.org. in particular I want to vote for a feature request and when trying to sign in at https://connect.mozilla.org/auth/saml/login I get a 401. console output is: {POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms] POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “<!DOCTYPE html>”. login } detailed message: { POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms] POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem content-length 799 content-type text/html;charset=utf-8 date Sat, 07 Mar 2026 11:29:49 GMT server Apache set-cookie AWSALB=xdwz4UD6ihA/QLpHhHksEhIzHR15KQfcd/7IdLJliqZQK7PZn/xwZlJdf8ugU9M72lOoRc7YN+L9kzpG1K4sMVx/sYX0wC2VKTRy+59HyROuQsAMf1ashxKlBQb1; Expires=Sat, 14 Mar 2026 11:29:49 GMT; Path=/ set-cookie AWSALBCORS=xdwz4UD6ihA/QLpHhHksEhIzHR15KQfcd/7IdLJliqZQK7PZn/xwZlJdf8ugU9M72lOoRc7YN+L9kzpG1K4sMVx/sYX0wC2VKTRy+59HyROuQsAMf1ashxKlBQb1; Expires=Sat, 14 Mar 2026 11:29:49 GMT; Path=/; SameSite=None; Secure via 1.1 b27f21f2e46f0db2d89ec3930dfac728.cloudfront.net (CloudFront) x-amz-cf-id _1FXUoJQsMgqPeftr5ZoAltA1DoHC9UpvDTJcH5hrhS5VzJxmq58NA== x-amz-cf-pop VIE50-P2 x-cache Error from cloudfront X-Firefox-Spdy h2 x-frame-options SAMEORIGIN Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Encoding gzip, deflate, br, zstd Accept-Language en-US,en;q=0.9,de;q=0.8 Connection keep-alive Content-Length 10770 Content-Type application/x-www-form-urlencoded Cookie AWSALB=OX122lrCmIj0UJaWK6IL6mTv+SRRTqtlaYLkMcWlIjy1xcyd4nSFOXKIp0l0jEXkYni+woA26tgMYd4JXWlyYVJG/io/TqFt8IBZ/jgDr45xEtBJzZep4g61DoK/; AWSALBCORS=OX122lrCmIj0UJaWK6IL6mTv+SRRTqtlaYLkMcWlIjy1xcyd4nSFOXKIp0l0jEXkYni+woA26tgMYd4JXWlyYVJG/io/TqFt8IBZ/jgDr45xEtBJzZep4g61DoK/; LiSESSIONID=387B2D5E7461DA9F5FFD95601784C7F0; LithiumVisitor=~2OyUd9sp8yTOXtFbh~_GnfmGEeMvTWEQBVNl235FWcnrDINQY4nAZ-W4ZIV0BT18sFpQTKgGHQVL7KqDJvKLPpt1MspkSXKYeUrktbOg..; VISITOR_BEACON=~2pw0u6kkCpIXIWS5y~PfbjpQ8d7FQT_W5zlIXPnhE8U9JGVrFddR-p83RhMCBy27G_2xT-CEEZfCavgtM2nhnQBFXWoaPCMA3bSd_hHg..; _ga_R3H4BDP5J2=GS2.1.s1772882610$o1$g1$t1772882987$j40$l0$h0; _ga=GA1.1.638686038.1772882610 DNT 1 Host connect.mozilla.org Origin https://auth.mozilla.auth0.com Priority u=0, i Referer https://auth.mozilla.auth0.com/ Sec-Fetch-Dest document Sec-Fetch-Mode navigate Sec-Fetch-Site cross-site Sec-GPC 1 Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:148.0) Gecko/20100101 Firefox/148.0 } thanks for looking into.

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