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Issue with Netflix play; Netflix says Firefox needs update; Firefox says "Up to date."

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After being able to view Netflix content on Firefox for, well, a long time, today I encountered audio with no video. Only a black screen. I contacted Netflix and they're telling me that Firefox needs updating - we tested Safari and it was able to play the entire content, video and audio. I checked Firefox and the info states the browser is up to date. I should add I'm on a Macbook Pro. The quality on Safari was not as good as Firefox has been so I would prefer not to have to use a second browser for one task. Can anyone provide some information on this situation?

After being able to view Netflix content on Firefox for, well, a long time, today I encountered audio with no video. Only a black screen. I contacted Netflix and they're telling me that Firefox needs updating - we tested Safari and it was able to play the entire content, video and audio. I checked Firefox and the info states the browser is up to date. I should add I'm on a Macbook Pro. The quality on Safari was not as good as Firefox has been so I would prefer not to have to use a second browser for one task. Can anyone provide some information on this situation?

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