Unified Inbox Stopped Showing eMails
For the last few days my Unified Inbox which is fed by three of my email accounts stopped displaying incoming emails in the Unified Inbox folder. I am running Thunderbird Desktop version 140.2.1esr | Released September 2, 2025 on a Win 11 PC. The incoming emails show up in their Thunderbird accounts OK in their own Thunderbird Inboxes but they no longer also show up in my Unified Inbox. I did not change any setttings that I know of but the Unified Inbox just stopper working properly.
I have gone to the Unified Inbox's Properties and deselected each individual inbox and then selected them and no change. I deleted the cach and no change. The Unifed Inbox is set to "Match all messages."
I am guessing it is a bug in the latest Thunderbird update but perhaps someone can offer a fix I have not tried yet. Thank you!
Tất cả các câu trả lời (5)
TRy this: - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder' - exit thunderbird - click the Mail folder and delete 'smart mailboxes' - restart thunderbird and check unified mailboxes to verify that the right boxes are checked
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Thank you, David. You solved my issue.
It was a pleasure to assist. You are most welcome. :)
Found this from a related appeal here:
david Top 10 Contributor 9/6/25, 11:21 AM
TRy this: - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder' - exit thunderbird - click the Mail folder and delete 'smart mailboxes' - restart thunderbird and check unified mailboxes to verify that the right boxes are checked
I followed this advice, and after securing my precious Thunderbird versions and Profiles to another disk, in case it all went t***-up (in a different universe, I once worked under great stress as a multi-user VMS and Unix Systems Manager in a financial services company, so I know how important valid backups are), it worked!! I got the expected functionality back in my 'Unified Folders', including Inboxes.
Thank you to all who responded to my impassioned appeal for help.
Now all I have to do is find out why my wireless mouse has stopped working! Doh! Laptop finger-pads are so frustrating, but at least they're better than a mouse that doesn't work.
Best regards, Sam
Please post as a new question https://support.mozilla.org/en-US/questions/new/thunderbird