Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

System Freeze when using Picture-in-Picture simultaneously with other applications.

  • 3 trả lời
  • 0 gặp vấn đề này
  • 40 lượt xem
  • Trả lời mới nhất được viết bởi randomreef

more options

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor.

Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot.

Any help at all in with this issue would be greatly appreciated, thank you.


Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

Hello. For a while now I have been using the picture-in-picture feature to play a video in the corner while using other applications. It has been a great help as I have a single monitor. Unfortunately, I have recently been encountering a severe issue with the feature over the last week. When attempting to use picture-in-picture while my computer is running a videogame (through Steam) my entire system will freeze. The audio still plays as normal, but the image is frozen and the system is unresponsive until I force a shutdown and reboot. Any help at all in with this issue would be greatly appreciated, thank you. Hardware Specs: GPU AMD Radeon RX 6750 XT CPU AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz RAM 16.0 GB OS Windows 11 Home

Giải pháp được chọn

For anyone experiencing a similar issue, I found a solution to my problem.

Apparently in a recent firefox update, the hardware acceleration option under advanced performance setting had been turned on. I have since disabled that setting and I am no longer having any problems with my computer.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Thanks for the system info. AMD driver for your card. see screenshot https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-6000-series/amd-radeon-rx-6750-xt.html Have you run Windows update lately? Is your computer DIY? If not DIY, what make and model computer?

Hữu ích?

more options

Hi jonzn4SUSE, apologies for responding so late. I hadn't logged back in to see any answers since it seemed like the issue had resolved itself after reinstalling both the drivers and the AMD adrenaline software.

To answer your questions the computer is a DIY and Windows is up to date outside of a cumulative preview.

Hữu ích?

more options

Giải pháp được chọn

For anyone experiencing a similar issue, I found a solution to my problem.

Apparently in a recent firefox update, the hardware acceleration option under advanced performance setting had been turned on. I have since disabled that setting and I am no longer having any problems with my computer.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.