Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Đã lưu trữ

download helper

jscher2000 -... đã trả lời
Alan Sedar

This used to work but now it showed as a faint icon in the above bar. I unpinned it but it doesn't show up in the overflow either now but still shows in installed app's. I don't see a way to make this work. Any help would be appreciated. May uninstall and re-install firefox? Also, maybe uninstall extention but don't see where to do this. I have this on a PC Windows 11 Thanks

This used to work but now it showed as a faint icon in the above bar. I unpinned it but it doesn't show up in the overflow either now but still shows in installed app's. I don't see a way to make this work. Any help would be appreciated. May uninstall and re-install firefox? Also, maybe uninstall extention but don't see where to do this. I have this on a PC Windows 11 Thanks

Tất cả các câu trả lời (3)

Remove and reinstall the addon and if that doesnt work then you need to contact the addon developer for help on their app.

Hi Alan, unpinned add-ons buttons no longer go into the overflow (>>) menu. They go into the Extensions button (puzzle piece) menu. See: Manage your extensions using the extensions button in the toolbar.

But I think the bigger issue is with the extension itself, judging from the latest reviews:

https://addons.mozilla.org/firefox/addon/video-downloadhelper/reviews/

You may want to use the developer's support page at

https://github.com/aclap-dev/video-downloadhelper/discussions

On the forum, they mention the option of testing a beta version of the add-on. The discussion starts around here:

https://github.com/aclap-dev/video-downloadhelper/discussions/1074#discussioncomment-11914403

Note: I have not installed or tested this myself.