Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I accidentally sent a crash report, how can I request it to be removed?

  • 2 trả lời
  • 0 gặp vấn đề này
  • 129 lượt xem
  • Trả lời mới nhất được viết bởi john2312555

My firefox browser froze and i accidentally sent the crash report. Is there any way to request it to be removed i cant find any form or email to ask for deletion.

Thanks in advance for all the answers!

My firefox browser froze and i accidentally sent the crash report. Is there any way to request it to be removed i cant find any form or email to ask for deletion. Thanks in advance for all the answers!

Giải pháp được chọn

If you check the about:crashes page, you can use the View link to see the public-facing data from your crash report on the crash-stats server.

There is a link there to file a bug, I actually don't know if that's the right way to get data removed. There is an unrelated form to request data deletion called a "Data Subject Access Request." You can find a link to that form toward the bottom of the Privacy Policy: https://www.mozilla.org/privacy/ -- I haven't tried it myself but if you give them the URL to the crash report, they could let you know whether it's in their scope.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

Giải pháp được chọn

If you check the about:crashes page, you can use the View link to see the public-facing data from your crash report on the crash-stats server.

There is a link there to file a bug, I actually don't know if that's the right way to get data removed. There is an unrelated form to request data deletion called a "Data Subject Access Request." You can find a link to that form toward the bottom of the Privacy Policy: https://www.mozilla.org/privacy/ -- I haven't tried it myself but if you give them the URL to the crash report, they could let you know whether it's in their scope.

Thanks a lot!!! That was exactly what I was looking for but couldn't find. I will contact them.