Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

PDF data lost on crash even after saving

  • 1 trả lời
  • 0 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi fc171

more options

Hello,

I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes.

After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries.

Would anyone happen to know the reason for this issue and whether there is any way to recover the data?

Thank you.

Hello, I was editing a fillable PDF document in Firefox, which I had saved repeatedly (saved over existing file) as I was making changes. After a crash, I selected "recover session" and the document was open but was now empty. Another document I was editing, which was not open in Firefox but was being saved to a separate file, did not experience the loss of data entries. Would anyone happen to know the reason for this issue and whether there is any way to recover the data? Thank you.

Tất cả các câu trả lời (1)

more options

My hypothesis: couldn't be saved over file that was already open in Firefox.

But then, why is there no option to just save the open file instead of always being prompted to "save as". Also, no error or warning that it's not possible to save file already open?

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.