Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Can not send email on new machine

  • 2 trả lời
  • 0 gặp vấn đề này
  • Trả lời mới nhất được viết bởi Bert

more options

I recently moved to a new Windows machine and can not send mail from either hotmail or gmail accounts. I am able to send and receive from my account at outlook.office.com, but hotmail uses outlook.office365.com as the mail server.

Thunderbird Version: 115.10.0 Windows 11 Version: 23H2

The message I receive when trying to send is: Sending of the message failed peer's certificate has an invalid signature the configuration related to smtp.gmail.com must be corrected (also for smtp.office365.com)

I did try all of the fixes advised here, as the error message certainly matched what I was seeing: https://support.mozilla.org/en-US/questions/1295861 so my settings in TB are currently: security.tls.version.min = 1 security.tls.version.enable-deprecated = true

The final suggestion in the above thread was to move back to Thunderbird version 68.11.0, which I will try if nothing comes of this thread by the weekend.

I recently moved to a new Windows machine and can not send mail from either hotmail or gmail accounts. I am able to send and receive from my account at outlook.office.com, but hotmail uses outlook.office365.com as the mail server. '''Thunderbird Version: 115.10.0 Windows 11 Version: 23H2''' The message I receive when trying to send is: ''Sending of the message failed peer's certificate has an invalid signature the configuration related to smtp.gmail.com must be corrected '' (also for smtp.office365.com) I did try all of the fixes advised here, as the error message certainly matched what I was seeing: https://support.mozilla.org/en-US/questions/1295861 so my settings in TB are currently: ''security.tls.version.min = 1 security.tls.version.enable-deprecated = true'' The final suggestion in the above thread was to move back to Thunderbird version 68.11.0, which I will try if nothing comes of this thread by the weekend.

Giải pháp được chọn

Resolved. Disabled Avast MailShield on the HOST, in addition to disabling mailshield on the Guest VM. Since I was only upgrading the guest VM to Windows 11 and TB 115, didn't consider looking at the Host version of Avast (since previous version of Thunderbird wasn't impacted by Host AV.)

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Not sure if this is a second issue, or related to the first, but currently not able to receive email for the hotmail and gmail accounts - giving this error: non-overridable tls error occurred handshake error or probably the tls version or certificate used by server outlook.office365.com is incompatible

Hữu ích?

more options

Giải pháp được chọn

Resolved. Disabled Avast MailShield on the HOST, in addition to disabling mailshield on the Guest VM. Since I was only upgrading the guest VM to Windows 11 and TB 115, didn't consider looking at the Host version of Avast (since previous version of Thunderbird wasn't impacted by Host AV.)

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.