You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll. See "Visual Studio 2015, 2017, 2019, and 2022": *https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist Download the latest vc_redist.x64 and vc_redist.x86 files. *https://aka.ms/vs/17/release/vc_redist.x64.exe *https://aka.ms/vs/17/release/vc_redist.x86.exe You need to reboot the computer. <hr> *https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems You can create a new profile as a quick test to see if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems. *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile You can do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release. *download the Firefox installer and save the file to the desktop<br>*https://www.mozilla.org/en-US/firefox/all/#product-desktop-release If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software. *do NOT remove "personal data" when you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including personal data in profiles created by other Firefox versions Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. *(64-bit Firefox) "C:\Program Files\Mozilla Firefox\" *(32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\" *it is important to delete the Firefox program folder to remove all the files and make sure there are no problems with files that were leftover after uninstalling Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data. If you keep having problems, you can create a new profile as a quick test to see if your current profile is causing the problem. <hr> *https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Reinstall Firefox *https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems