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Firefox crashes when right-clicking or pasting (ctrl v)

  • 9 trả lời
  • 2 gặp vấn đề này
  • 37 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

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Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

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Tất cả các câu trả lời (9)

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Does it still happen in Troubleshoot Mode?

Hữu ích?

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Do you get the crash reporter?

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.

  • click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternately, you can open about:crashes via the location/address bar.

See "Viewing reports outside of Firefox":


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cor-el said

Do you get the crash reporter? If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".
  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help -> More Troubleshooting Information" (about:support) page.
  • click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternately, you can open about:crashes via the location/address bar. See "Viewing reports outside of Firefox":

bp-4dce298d-43f0-49d8-bce7-ff5250240211 bp-ccb5ebb5-1dc6-4a36-ba6a-575b50240210 bp-112e8c9c-792b-4fc4-822f-cdf3a0240210 bp-d0609341-f434-4b57-a3f1-a68cf0240210 bp-3b8c460f-812f-452f-929f-e58850240210 I've also noticed that it happens with other applications, when I copy and paste something else into something like spotify or a notes app it crashes as well.

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oops those are unsubmitted bp-4dce298d-43f0-49d8-bce7-ff5250240211 bp-ccb5ebb5-1dc6-4a36-ba6a-575b50240210 bp-112e8c9c-792b-4fc4-822f-cdf3a0240210 bp-d0609341-f434-4b57-a3f1-a68cf0240210

bp-3b8c460f-812f-452f-929f-e58850240210

zeroknight said

Does it still happen in Troubleshoot Mode?

yes

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Sound like we have the same laptop, but I don't have this issue. see screenshot Does it happen under a different user account?

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how do i change my user account? i don't know how to check

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Have same problem, but on Linux, after I updated Firefox.

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Hi LegitStone

Could you please start a new thread for your question?

Then you can provide troubleshooting information like your operating system and installed add-ons.

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