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Session loss repeatedly

Firefox dành cho iOS Khắc phục sự cố
Paul đã trả lời
fatimouna
fatimouna

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

Tất cả các câu trả lời (3)

Paul
Paul
  • Người xét duyệt
  • 10 cộng tác viên hàng đầu

Hi

What version number of Firefox for iOS do you have installed?

fatimouna
fatimouna Người tạo câu hỏi

Ji! So, it’s the Firefox 116.4 (33723)

Paul
Paul
  • Người xét duyệt
  • 10 cộng tác viên hàng đầu

Hi

We will need to look into this in more detail with some logs from inside your copy of Firefox for iOS. This article will walk you through getting Firefox logs. When you have them, please file them here (a GitHub account is required) so that our developers can look into this further for you.

I hope that this helps.