duplicate of [/questions/1395093] thread. I received this e-mail today: " Thank you for your first contribution to the Mozilla support forums! You just made somebody's day! Mozilla support is fully powered by our volunteer community that is helping hundreds of users everyday. This community is formed by passionate Firefox and Thunderbird users who take some of their spare time to help others. We couldn't do it without your passion and enthusiasm. Your contribution, as minor as it might seem, has tremendous value. Solving one issue in the support forums can help up to 1000 users a day! ' I did NOT contribute! How do I report this? I did send it to abuse@Mozilla.com and spoof@Mozilla.com. I don't know it that works. Thanks.