Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Keep getting new version is available when I have the latest version installed.

  • 1 trả lời
  • 0 gặp vấn đề này
  • 93 lượt xem
  • Trả lời mới nhất được viết bởi shahriar01001

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one. After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date. I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile. However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there. Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Tất cả các câu trả lời (1)

Thank you Dropa. That link was very helpful. I removed all installations (kept a copy of profile with passwords, bookmarks, etc. in a separate location.) Then installed a new copy in the default location of the program and copied necessary files per the link you sent. Solved the issue, I am not getting the new version pop up any more.