Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Wonky printing

more options

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PDF's I am printing from Quickbooks as well. It seems to happen only on Firefox. Is there a setting I can change or reset? Thank you

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PDF's I am printing from Quickbooks as well. It seems to happen only on Firefox. Is there a setting I can change or reset? Thank you

Tất cả các câu trả lời (1)

more options

Firefox 103-104 for Mac had a bug with PDFs that contain embedded images or which consist of one huge image. The image is not scaled correctly, so this happens:

  • Embedded images: the image is enlarged within its original boundaries and much of it gets lost
  • Entire PDF is an image: the image flows off the page regardless of what kind of scaling you try

This was fixed in Firefox 105 (by rolling back certain PDF printing code to what it was in Firefox 102).

After you update, can you let us know whether the fix is working for you? See: Update Firefox to the latest release.