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Firefox and Windows 11

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I have tried for several days to download Firefox to my new Lenovo 64 bit windows 11 laptop with no success. I get a message Install not completed because VCRuntime 140.dll can't be found.

I have tried installing both 32 and 64 bit direct to the correct folders but Firefox still can't find them.

Also when uninstalling Firefox it does not complete unless I reboot first, when doing so it shows Firefox as preventing the reboot unless I ignore it.

Any help greatly appreciated.

jon

I have tried for several days to download Firefox to my new Lenovo 64 bit windows 11 laptop with no success. I get a message Install not completed because VCRuntime 140.dll can't be found. I have tried installing both 32 and 64 bit direct to the correct folders but Firefox still can't find them. Also when uninstalling Firefox it does not complete unless I reboot first, when doing so it shows Firefox as preventing the reboot unless I ignore it. Any help greatly appreciated. jon

Tất cả các câu trả lời (1)

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  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017, 2019 and 2022 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox