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firefox stopped working only on my pc user

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Hello, I haven't been able to get Firefox to work for 2 days, after completely uninstalling the program and installing it several times, it still doesn't work, the only thing left is a black screen and it doesn't respond, the strange thing is that in safe mode it works and if I close the user interface of my session PC and I open another, Firefox does work, but I don't know what the error could be, I already tried almost all the solutions on the web and nothing, the program is virgin without add-ons or extra configurations, also if I close it, the program keeps running in the background and you have to force it to stop with the task manager, I would really appreciate an answer

Hello, I haven't been able to get Firefox to work for 2 days, after completely uninstalling the program and installing it several times, it still doesn't work, the only thing left is a black screen and it doesn't respond, the strange thing is that in safe mode it works and if I close the user interface of my session PC and I open another, Firefox does work, but I don't know what the error could be, I already tried almost all the solutions on the web and nothing, the program is virgin without add-ons or extra configurations, also if I close it, the program keeps running in the background and you have to force it to stop with the task manager, I would really appreciate an answer
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