Are you saying you are losing your connection to the web? Contact your ISP and have them check your service.

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

• Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
• Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Sometimes I contact Firefox to get my emails and it works. Than I shut down for a while, and than turn on the computer again to contact Firefox and guess what , Firefox DOES NOT WORK , why?

Did you check out my first post?

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Go to that message, and use the Undo link to its right.

Please answer the question, why does Firefox work when contacted and then NOT work when contacted later on? When shunting down ,Firefox says sorry we had a break down.

There can be several reasons. Including a problem with your service.

When shunting down ,Firefox says sorry we had a break down.

Is that the full message? I have never seen that before.

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?