Chủ đề này đã được lưu trữ.
Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.
Đã lưu trữ
Delete sync account
Hi there. I have lost the two-factor authentication and although I have the password, I cannot enter. Can i delete my data in any way? I don't have the codes that were generated either thanks a lot.
Hi there. I have lost the two-factor authentication and although I have the password, I cannot enter. Can i delete my data in any way?
I don't have the codes that were generated either
thanks a lot.
Tất cả các câu trả lời (1)
Hola, El siguiente link muestra todas las alternativas por la perdida de acceso al Sync: https://support.mozilla.org/es/kb/que-pasa-si-he-perdido-acceso-la-autenticacion-en- Si no tienes otro dispositivo conectado no podrás desactivar la autentificación de 2 pasos, si no tienes o la contraseña de recuperación no podrás recuperar la cuenta, Firefox no eliminará los datos ya que no puede comprobar que serias el dueño. Saludos