Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Can't access gmail in FF or Chrome

  • 2 trả lời
  • 1 gặp vấn đề này
  • 29 lượt xem
  • Trả lời mới nhất được viết bởi GWilliamT

more options

Several weeks ago (not sure when it really started) I noticed that Gmail would not load. Going to the Gmail page I get the following: Temporary Error We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the G Suite Status Dashboard for the current status of the service. As I said, this "temporary" error seems to be permanent. This happens in FF and Chrome (I rarely use chrome). I have cleared ALL data. I have refreshed FF. MS Edge accesses Gmail. So, I think it seems like a Mozilla problem, some how.

Several weeks ago (not sure when it really started) I noticed that Gmail would not load. Going to the Gmail page I get the following: ''Temporary Error We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the G Suite Status Dashboard for the current status of the service.'' As I said, this "temporary" error seems to be permanent. This happens in FF and Chrome (I rarely use chrome). I have cleared ALL data. I have refreshed FF. MS Edge accesses Gmail. So, I think it seems like a Mozilla problem, some how.

Giải pháp được chọn

I had tried safe mode, which did not help. Just before receiving your post, I decided to try clearing all history, cache and cookies one more time. ( I have done that 3 or 4 times already.) As part of that process I did one thing new: from the History Sidebar I removed the Gmail websites, that is I did a "forget about this site."

The page now loads. So, whatever was the problem it now seems solved.

The way it happened I can't be sure where the glitch was, but if it happens again I'll try going straight to the "forget about this site" first.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Have you tried in safe mode? Can you also just try going to gooledotcom and login there. The click on the square with the dots, then click gmail and post a screenshot of the issue.

Also see if there are any cookies being blocked. see screenshot

more options

Giải pháp được chọn

I had tried safe mode, which did not help. Just before receiving your post, I decided to try clearing all history, cache and cookies one more time. ( I have done that 3 or 4 times already.) As part of that process I did one thing new: from the History Sidebar I removed the Gmail websites, that is I did a "forget about this site."

The page now loads. So, whatever was the problem it now seems solved.

The way it happened I can't be sure where the glitch was, but if it happens again I'll try going straight to the "forget about this site" first.