Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I updated Firefox and I can't get to my saved tabs now. The Update summary page says they are still there but are on another installations. Where??

tuỳ chọn khác

I had Firefox set to restore my previous session. After I updated it will not restore my previous version. The page came up after the update says that I did not lost any data or preferences and says that it is still in another installed version but I have no idea how to get to that other version. It said something about that I could use "Sync" to have all my installations share information. Unfortunately I no longer have the update summary page because someone I asked for help from immediately shut it down. And when I tried to restore that session it goes to "The Windows Club" and says "Your Firefox profile cannot be loaded, It may be missing or inaccessible"

I had Firefox set to restore my previous session. After I updated it will not restore my previous version. The page came up after the update says that I did not lost any data or preferences and says that it is still in another installed version but I have no idea how to get to that other version. It said something about that I could use "Sync" to have all my installations share information. Unfortunately I no longer have the update summary page because someone I asked for help from immediately shut it down. And when I tried to restore that session it goes to "The Windows Club" and says "Your Firefox profile cannot be loaded, It may be missing or inaccessible"

Tất cả các câu trả lời (1)

tuỳ chọn khác

The Windows Club... that's confusing.

Firefox 67 will create a new profile named default-release which may replace the old default profile. If you had an incomplete migration of data, and especially now that Firefox seems confused about what profile it is looking for, could you take a look at the following article and see whether it helps:

How to run Firefox when your profile is missing or inaccessible