Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm
Đã lưu trữ

my master password and other passwords saved got lost after reinstalling firefox. How to get it back?

safee

Hi,

I lost my all passwords including master password after re-installing the firefox. After searching a lot I found I key3.db, storage,sqlite and all other files are present in the profile. But still I am not able to log-in to my master password, that is disabled.

when I am copying all files to create a new profile also. nothing is coming in new profile.

I am not able to set any new master password. Can any one please help me to get my important passwords back?

Hi, I lost my all passwords including master password after re-installing the firefox. After searching a lot I found I key3.db, storage,sqlite and all other files are present in the profile. But still I am not able to log-in to my master password, that is disabled. when I am copying all files to create a new profile also. nothing is coming in new profile. I am not able to set any new master password. Can any one please help me to get my important passwords back?

Tất cả các câu trả lời (1)

Hi, That must be so frustrating for you;   let's see if this will help:
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
and:
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
If you can't find the solution here,   we will just have to keep looking   .....