Firefox frequently freezes or crashes
I have two different problems that happens frequently (more than 6 times a day). This is happening on 3 different computers running 3 different versions of Windows - 8.1, 8.1 upgraded to 10, and native 10.
One is that scripts crash - I suspect shockwave issues
The other is that Firefox freezes - "Not Responding" message.
I am running the latest version of Firefox (47) and my Windows are up to date. I have created new profiles and run into the same problems.
I have the following plugins and extensions installed: Active Plugins NPLastPass OpenH264 Vidoe Codec Primetime Content Decryption Module provided by Adobe systems Shockwave Flash Widevine Content Decryption provided by Google
Extensions Awesome screenshot: Capture and Annotate Google Shortcuts LastPass Video DownloadHelper web_clipper
I have update Flash.
Firefox will definitely hang if a site opens that is running multiple videos in the sidebar like Activist Post or MintPress.
Here are my crash reports on one computer so far today.
bp-5c45e605-4a64-47dd-bc06-c574d2160615 6/15/2016 12:11 PM 43a3463c-d6ba-46c5-a72a-7a7c0f828af1 6/15/2016 6:32 AM 61b47281-c242-46e7-9d6a-b9949853dad9 6/15/2016 6:30 AM ec96da0f-d108-46f2-87eb-542210b5e928 6/15/2016 6:24 AM 276e94ae-8e0a-4bb7-a7b7-fc6bf7d9da71 6/15/2016 6:14 AM 6f2b5046-d43f-4224-9f81-1704dfbf2dac 6/14/2016 2:57 PM
Tất cả các câu trả lời (5)
Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
When posting the crash reports, please separate them by number. For example; system 1 / system 2 . . . . .
Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 8.1 OS Version 6.3.9600
bp-5c45e605-4a64-47dd-bc06-c574d2160615
Signature: F1398665248
Attention Sumo's there are 25 related bug reports
xul.dll = Firefox
icudt56.dll = International Components for Unicode = The ICU Project
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Here are the reports
https://crash-stats.mozilla.com/report/index/bp-b6fb133d-4430-4d4b-bd1c-8f5912160616
https://crash-stats.mozilla.com/report/index/bp-75202335-47a7-4da6-900c-adc5d2160616
https://crash-stats.mozilla.com/report/index/bp-93d6f4be-f8da-4196-8214-64b0d2160616
https://crash-stats.mozilla.com/report/index/bp-b0e0fd99-79c7-4c85-833d-be1012160616
https://crash-stats.mozilla.com/report/index/bp-a5dca082-b400-4554-becb-6012c2160616
https://crash-stats.mozilla.com/report/index/bp-b02205ca-21e3-4081-9697-835142160615
Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS Windows 8.1 OS Version 6.3.9600
bp-b6fb133d-4430-4d4b-bd1c-8f5912160616
Signature: hang | ConsoleCopyStringToBuffer
Process Type plugin Shockwave Flash Version: 21.0.0.242
This is for Sumo's Related Bugs 1146350 NEW --- Crash in [@ hang | ConsoleCopyStringToBuffer ] ++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 8.1 OS Version 6.3.9600
bp-75202335-47a7-4da6-900c-adc5d2160616
Signature: memcpy | memcpy_s | F_839548014
Process Type plugin Shockwave Flash Version: 21.0.0.242
Iavlsp.dll = AntiVirus LSP Module = iolo technologies
usc.ax = UMediaServer = Unreal Streaming Technologies ++++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 8.1 OS Version 6.3.9600
bp-93d6f4be-f8da-4196-8214-64b0d2160616
Signature: hang | ConsoleCopyStringToBuffer
Process Type plugin Shockwave Flash Version: 21.0.0.242
This is for Sumo's Related Bugs 1146350 NEW --- Crash in [@ hang | ConsoleCopyStringToBuffer ] ++++++++++++++++++++++++++++++++++++++ Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 8.1 OS Version 6.3.9600
bp-b0e0fd99-79c7-4c85-833d-be1012160616
Signature: hang | ConsoleCopyStringToBuffer
Process Type plugin Shockwave Flash Version: 21.0.0.242
This is for Sumo's Related Bugs 1146350 NEW --- Crash in [@ hang | ConsoleCopyStringToBuffer ] +++++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 8.1 OS Version 6.3.9600
bp-a5dca082-b400-4554-becb-6012c2160616
Signature: hang | ConsoleCopyStringToBuffer
Process Type plugin Shockwave Flash Version: 21.0.0.242
This is for Sumo's Related Bugs 1146350 NEW --- Crash in [@ hang | ConsoleCopyStringToBuffer ] +++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 8.1 OS Version 6.3.9600
bp-b02205ca-21e3-4081-9697-835142160615
Signature: hang | ConsoleCopyStringToBuffer
Process Type plugin Shockwave Flash Version: 21.0.0.242
This is for Sumo's Related Bugs 1146350 NEW --- Crash in [@ hang | ConsoleCopyStringToBuffer ]
Update (just came out) your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.
Flash Player Version: 22.0.0.192 Flash Player (Linux) Version 11.2.202.626
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration