We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Starting with v45.0 , existing Filters stoped working & messages dissapeared from INBOX. Where did they go , and how do I fix

  • 2 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi crawford1942

more options

New messages to my IN BOX would be moved to any of 5 different sub-folders under my In Box. Now all my filtered messages get moved from IN BOX, but I have no idea where they are moved to.

New messages to my IN BOX would be moved to any of 5 different sub-folders under my In Box. Now all my filtered messages get moved from IN BOX, but I have no idea where they are moved to.

Giải pháp được chọn

Solution to the problem was to Select the Columns to Display Pul Down Menu. Next uncheck "CORRESPONDENTS". Then check "FROM"

Version 45.0 changed the "FROM" field to "CORRESPONDENTS". Since there was no "FROM" data, filters looking for this data could not function properly. Changing the setting back to "FROM", allowed the filters looking for "FROM" data to work properly again.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.
more options

Giải pháp được chọn

Solution to the problem was to Select the Columns to Display Pul Down Menu. Next uncheck "CORRESPONDENTS". Then check "FROM"

Version 45.0 changed the "FROM" field to "CORRESPONDENTS". Since there was no "FROM" data, filters looking for this data could not function properly. Changing the setting back to "FROM", allowed the filters looking for "FROM" data to work properly again.