netflix won't play in 43.0.3
Mac User, after updating to 43.0.3, Netflix won't work. Spent over an hour with Netflix support. Netflix takes me to a help page every time. We tried uninstalling and reinstalling Silverlight 5 and a number of other things, but Netflix won't work. I don't want to install Chrome. Using OS X 10.6.8, Intel processor.
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Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Try to update Silverlight.
I tried everything FredMcD suggested - I do not have any of the software installed noted above. I cleared my cache per the instructions you posted and I restarted Firefox in safe mode. Netflix still will not play movies.
cor-el - I did update Silverlight. I also unistalled and reinstalled it. This did not fix the problem - I also started in 'safe' mode but netflix will not play now.