I can't log in to Gmail with firefox
I am having a problem loggin in to Gmail with Firefox. - I can type my login and sometimes, it just sits there after I hit the next button. Sometimes, it will go to the next screen and ask for my password...but then after clicking on that sign on button, it won't go anywhere. I've tried uninstalling Firefox and reinstalling it and nothing changes.
I can successfully log in to gmail using internet explorer with no problems. And once in a while, I can log into Gmail using Firefox - but usually it won't let me. This is a new problem that only started in the last ten days or so. My Firefox is on version 38.0.5. and I'm using Windows 8.
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Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.