Hi jrich521, please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
5. Open the most recent 5 files with a text editor and copy the IDs.
6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Crash ID: bp-e49526ae-315a-448b-b18c-8fcac2150119 Crash ID: bp-98bd4e5d-be31-4502-9d11-084f72150119 Crash ID: bp-bb238085-3bd1-4737-9ba1-7ae5e2150119 Crash ID: bp-d8777dc6-3d84-402e-bda5-7e9182150119 Crash ID: bp-06660990-57e7-451c-bc62-2f6982150119

That is a problem with Escort software (eswbmon.dll) from Samsung.

• http://www.fixfilesnow.com/winfile-e/eswbmon.dll.html

You will have to disable this component.