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some videos and apps don't work

  • 7 trả lời
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  • Trả lời mới nhất được viết bởi pilipala

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I have shockwave flash 16. other than that I have ghostery, adblock and FB purity active on firefox 35 - all updated. some applications ( facebook apps) and videos (yahoo news) won't work. haven't done so for a long time (I believe even before i had the add ons) .i reinstalled firefox before with no luck. it all seems to work in IE

I have shockwave flash 16. other than that I have ghostery, adblock and FB purity active on firefox 35 - all updated. some applications ( facebook apps) and videos (yahoo news) won't work. haven't done so for a long time (I believe even before i had the add ons) .i reinstalled firefox before with no luck. it all seems to work in IE

Tất cả các câu trả lời (7)

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HI pilipala, In order to better investigate videos that do not work in Firefox can you please provide the following:

  1. Are there any error messages?
  2. Do you have an example of where this will not work?
  3. Did any of these troubleshooting steps help? https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
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Hi,

thanks for your time

no error messages with facebook games, it just doesn't do anything

https://apps.facebook.com/bitstrips/?fb_source=search&ref=ts&fref=ts - no matter what i click on nothing happens

video:

https://uk.news.yahoo.com/video/rare-optical-phenomenon-creates-three-092332011.html  - 

"We are experiencing technical difficulties. Please check your Internet connection or try reloading the video. Otherwise, take a look at one of these related videos:"

no issues with playing videos on facebook or you tube and some websites. i disabled extentions - no difference. all plug ins and firefox are up to date. i don't get asked for missing plug ins. cookies allowed, nothing on block list. allowing pop ups didn't help.

cache cleared regularly
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ghostery and adblock can sometimes have false-positives (i.e. block things they shouldn't) the easiest fix is to white list facebook.com

Go to facebook.com Click the adblock icon then click "Disable on facebook.com"

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Curtisa is on to something, when I updated Flash it also began to work.

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i've completely disabled adblock and ghostery. it didn't help.

i uninstalled flash and re-installed the latest version when updating wouldn't do it. still no luck

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i don't know whether this helps but have also noticed that some quizzes don't work, i guess same problem, different site.

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i have updated flash after firefox blocked it as outdated (even though I reistalled it week before) and videos not work. quizzes and games don't though