Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Firefox crashes

  • 2 trả lời
  • 1 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

Graeme
Graeme
more options

firefox crashes when certain pages are opened

here is the latest report

can you help?

many thanks in advance.

Graeme.

Add-ons: mint-search-enhancer%40linuxmint.com:1.0,%7B46551EC9-40F0-4e47-8E18-8E5CF550CFB8%7D:1.0.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0 BuildID: 20140428194215 CrashTime: 1410293307 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1409904041 Notes: OpenGL: NVIDIA Corporation -- GeForce 8400GS/PCIe/SSE2 -- 3.3.0 NVIDIA 304.116 -- texture_from_pixmap WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 14160 StartupTime: 1410279151 Theme: classic/1.0 Throttleable: 1 URL: http://www.ehow.co.uk/how_6888980_do-fit-bathroom-extracter-fan_.html Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties

firefox crashes when certain pages are opened here is the latest report can you help? many thanks in advance. Graeme. Add-ons: mint-search-enhancer%40linuxmint.com:1.0,%7B46551EC9-40F0-4e47-8E18-8E5CF550CFB8%7D:1.0.7,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:29.0,langpack-en-GB%40firefox.mozilla.org:29.0,langpack-en-ZA%40firefox.mozilla.org:29.0 BuildID: 20140428194215 CrashTime: 1410293307 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1409904041 Notes: OpenGL: NVIDIA Corporation -- GeForce 8400GS/PCIe/SSE2 -- 3.3.0 NVIDIA 304.116 -- texture_from_pixmap WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 14160 StartupTime: 1410279151 Theme: classic/1.0 Throttleable: 1 URL: http://www.ehow.co.uk/how_6888980_do-fit-bathroom-extracter-fan_.html Vendor: Mozilla Version: 29.0 useragent_locale: chrome://global/locale/intl.properties

Tất cả các câu trả lời (2)

FredMcD
FredMcD
more options

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar. If the "bp-" prefix is missing then click its line on the about:crashes page to submit the crash report and the crash report will get a "bp-" prefix (do not add it yourself).

See: