web page pixilating
When i log into Findmypast my the pages start pixilating on everypage i access. I have updated Firefox and Google. This doesn't happen in Google only Firefox. Can someone help as i do prefer Firefox. Thanks
All Replies (5)
Screenshot of the error minus personal info. Link to the login page so others can see what if anything shows up if they go there?
Modified by WestEnd
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Thank you for your help i have started in Safe Mode and its all working perfectly now. Much appreciated
Hello peggy2shoes,
You inadvertently marked WestEnd's post as Chosen Solution instead of FredMcD's ....
You can rectify it by clicking on the 'Undo' button to the right and then mark FredMcD's post.
Thank you in advance !
peggy2shoes said
. . . . its all working perfectly now . . . .
Did you find the cause of the problem?
It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}
Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)
In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.
If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.
Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.