last update

Last update is not working properly. Seems to have slowed down speed of processing.

Asked by Tee 30 minutes ago

TWo Part Authentication of Account

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried agai… (read more)

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried again I went to someone trying to scam me about security. I am using this forum to tell someone this happened. Thank you.

Asked by acgjgittins1 43 minutes ago

Please tell me how to make scroll bar wider so it is easier to point at with cursor arrow?

Someone had me do an add-on. I have no idea what the add-on did. Nor do I know how to use the add-on or if it installed correctly. No one gave instruction on how to do w… (read more)

Someone had me do an add-on. I have no idea what the add-on did. Nor do I know how to use the add-on or if it installed correctly. No one gave instruction on how to do what I am asking . So I am stuck with the need to make my scroll bar wider. I need detailed instructions for an idiot on the computer.

Asked by hairoil 3 hours ago

two accounts and i need space in my computer

looks like i put in two accounts by mistake and it is taking up space i need to sync my iPhone and i don,t know if i remove one will it affect the other one. Or should i … (read more)

looks like i put in two accounts by mistake and it is taking up space i need to sync my iPhone and i don,t know if i remove one will it affect the other one. Or should i remove them both and start again?

Asked by bkwveangence 3 hours ago

My location according to AccuWeather says I'm in Portland Oregon, but I'm not even in the U.S.

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I f… (read more)

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Asked by jf 1 day ago

Last reply by jf 5 hours ago

syncing old and new computer bookmarks and passwords in firefox

Signed on to same mozilla account on old and new computers. Set each sync for bookmarks, passwords and such. Both computers are shown as signed on, but none of bookmarks … (read more)

Signed on to same mozilla account on old and new computers. Set each sync for bookmarks, passwords and such. Both computers are shown as signed on, but none of bookmarks appear in firefox on new computer.

help

Ed

Asked by erpfromca 7 hours ago

Red dotted lines when searching Google in Firefox (not spell check)

When I type in a Google search in Firefox, a red dotted line (not the wavy red line from Firefox's spell check; spell check is disabled) appears. What exactly is this red… (read more)

When I type in a Google search in Firefox, a red dotted line (not the wavy red line from Firefox's spell check; spell check is disabled) appears. What exactly is this red dotted line? Can I show or hide it in settings? Can I change the setting in about:config? Please help. It's very annoying.

Asked by sweet0670 21 hours ago

Last reply by sweet0670 7 hours ago

Hot links in Thunderbird are not opening in Firefox

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address an… (read more)

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

Asked by gridsleep 20 hours ago

Last reply by gridsleep 8 hours ago

SOME pages consistently taking 30+ seconds to load

Slow website loading (30+ seconds) on some websites (the same ones) for over a week now. Have tried MANY things. No issues with MS Edge loading the same sites. Using Wind… (read more)

Slow website loading (30+ seconds) on some websites (the same ones) for over a week now. Have tried MANY things. No issues with MS Edge loading the same sites. Using Windows 10. Data copied. Help please.

Asked by douggoesshopping 5 days ago

Last reply by douggoesshopping 9 hours ago

impossibilité d'ouvrir Firefox

Bonjour. Je n'arrive pas à ouvrir Firefox dont je me sert depuis 15 ans. Une fenêtre s'ouvre "Profil Manquant. Le profil Firefox ne peut être chargé. Il est peut être man… (read more)

Bonjour. Je n'arrive pas à ouvrir Firefox dont je me sert depuis 15 ans. Une fenêtre s'ouvre "Profil Manquant. Le profil Firefox ne peut être chargé. Il est peut être manquant ou inaccessible" Pouvez-vous m'aider. Merci par avance M.A.KRECHIEM [edited email from public community support forum]

Asked by crec39 20 hours ago

I get an error streeming CTV news site

I was able to stream news from CTV news site but for some unknown reason I cannot stream it like I used too I cannot figure out why! Something must be wrong with my setup… (read more)

I was able to stream news from CTV news site but for some unknown reason I cannot stream it like I used too I cannot figure out why! Something must be wrong with my setup. Please help me fix my problem.

Asked by rogerjgagnon 1 day ago

Last reply by rogerjgagnon 13 hours ago

Sync Nightmare

I installed Firefox on my new computer. It imported setting from Chrome. That's not what I wanted at all. Now, I can't get rid of that information that was imported becau… (read more)

I installed Firefox on my new computer. It imported setting from Chrome. That's not what I wanted at all. Now, I can't get rid of that information that was imported because it synced. How do I get rid of this data permanently? I have Firefox on my old computer but I don't want to connect online for fear it will sync and contaminate my other Firefox installations. How do I clean out my online profile?

Asked by padillacxv 16 hours ago

Google Drive not loading properly

Hello, Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to loa… (read more)

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

Asked by sarah.schetter 1 day ago

Last reply by sarah.schetter 17 hours ago

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in ne… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Asked by Susie 19 hours ago

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem i… (read more)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Asked by phil.cassel 1 day ago

Last reply by phil.cassel 19 hours ago