Cleanup system memory when closing a tab and not the whole browser

Hello, dear Mozilla support team :). I have a question that has to do with the ever growing memory usage. I just found out the about:memory page in Firefox, which a… (read more)

Hello, dear Mozilla support team :).

I have a question that has to do with the ever growing memory usage. I just found out the about:memory page in Firefox, which allows the users to manually free up the system memory by clicking the "Minimize memory usage" button. This is great and it does its job well, however for many years I've wondered why doesn't the browser clean up the memory taken by web pages like Twitch, Kick, Youtube, etc., which take a lot of memory, especially when people leave them open for hours, then when they close the tabs, the memory stays buffered until the browser has been completely closed.

The "Minimize memory usage" button does clean up the memory, so won't it be possible to implement such functionality that can be enabled/disabled somewhere in Settings, to allow the users to choose the browser to unload all memory taken by any tab when they close the tab, but not the whole browser?

This will help a lot, because I personally leave my PC and browser open for days, and sometimes I have to either close and re-open it, or go to about:memory and do a "Minimize memory usage" to free up the memory, that was taken few days ago by a single Twitch stream tab or some other tab, and the information in this buffer is absolutely pointless, but it sometimes takes all of my 96GB of RAM.

Thank you for any information on the subject :).

All the best, Borislav.

Asked by wysiwygbg 6 minutes ago

Seems no sound from one website phone.com

Seems no sound from one website phone.com when trying to play mp3 voice messages - no problem playing sound in edge browser and other websites play sound ok using firefox… (read more)

Seems no sound from one website phone.com when trying to play mp3 voice messages - no problem playing sound in edge browser and other websites play sound ok using firefox. Have checked firefox app audio settings and all good - even can see audio bar moving - but no sound and it is not muted. Using windows 11 pro and firefox version 144 and my autoplay is set "allow audio & video" as default for all. Any help appreciated - thanks.

Asked by lightoptic 6 minutes ago

Firefox shows the cookie preference for an instance then disappears

I have no idea which heading this goes under, but as the title says, when loading a page that needs consent for cookies, the dialog box momentarily flashes up on the scr… (read more)

I have no idea which heading this goes under, but as the title says, when loading a page that needs consent for cookies, the dialog box momentarily flashes up on the screen and is then gone.

To add insult to injury I have to fire up another browser, go to the site and it then works, so this is specific to Firefox.

I can get this to work if I go into safe mode, but after that I am back to square one.

Now if this were any attachments I am using I could understand it, but I recently bought a new Laptop for a friend and installed a fresh copy of FF on it.

So given this is a virgin copy of FF with no attachments or anything else other than default settings, why does it exhibit the exact same behaviour?

Asked by mjward 1 hour ago

Firefox VPN and Firefox "Home" icons.

I have a new Microsoft Surface tablet. I thought I downloaded Mozilla/ or transferred it from my old PC computer where it is my primary. First there is no "Home" tab. Sec… (read more)

I have a new Microsoft Surface tablet. I thought I downloaded Mozilla/ or transferred it from my old PC computer where it is my primary. First there is no "Home" tab. Second, I have renewed my VPN,which was recently due to renew, and I believe it is downloaded onto the tablet, although I can't find any icon for it. When I try to download it again, I get an error message that this app is only supported by 64 bit devices? So, does that mean my Surface tablet doesn't have 64 bit capabilities? I'm confused. Thanks

Asked by John 1 hour ago

Mozila won't import my bookmarks

Hello So a funny story happened today, I used CC cleaner to help clean my PC now I have it set up so it does not touch Mozilla in anyway yet after an update those settin… (read more)

Hello

So a funny story happened today, I used CC cleaner to help clean my PC now I have it set up so it does not touch Mozilla in anyway yet after an update those settings got wiped and when I used the program it wiped out everything I had in Mozilla, history, saved passwords, tabs, EVERYTHING.

The last time I made a backup to my bookmarks was 6 months ago, a lot has changed since then, I tried to use the restore function however those also got wiped out, so I decided to use the old bookmarks, yet it doesn't work, for some reason it tells me that it doesn't have any bookmark data in the file yet Chrome can read and import the bookmarks from the file, if I try importing stuff from Chrome it also comes up empty, as an experiment I made a new export from Mozilla and tried to import it and got the same error. I still have 2 bookmarks and those can't be deleted no matter what I do, I kept trying to delete them however they are stuck there no matter what I try. This laptop is a new one I got on the cheap after my laptop had a problem with it's hard drive, I made the backup right before the switch.

Does anyone have any ideas about what exactly happened and keeps happening?

Asked by andrei_c888 19 hours ago

Last reply by andrei_c888 2 hours ago

Passwort reset: Number code to be entered within 10 minutes arrives only after 25 minutes

After changing from Firefox to FF ESR I had to reset my password which I did not remember. FF told me to enter my emailadress, that I would get a mail with a number to e… (read more)

After changing from Firefox to FF ESR I had to reset my password which I did not remember.

FF told me to enter my emailadress, that I would get a mail with a number to enter to get to reset my password AND that I had to enter the number within 10 minutes.

Since Friday I think I tried that 10 times. Every time the mail arrives late and the number is already invalid when I enter it.

e.g. I clicked to reset password at 18:10 but got the mail with the number only at 18:25...

Asked by ConjurerDragon 3 hours ago

Pertes de tous mes onglets et groupes d'onglets

Hello, I had a regular session open with quite a large number of tabs and tab groups. I then opened a private session to perform a separate task. After that, I closed my… (read more)

Hello,

I had a regular session open with quite a large number of tabs and tab groups. I then opened a private session to perform a separate task. After that, I closed my regular session. Then, I closed the private session. When I reopened my regular session, all my tabs and tab groups were gone.

I find it quite harsh that all tabs and tab groups from the regular session are wiped out simply because the private session was closed after the regular one, especially since the two sessions are completely unrelated. Why not manage the tabs and tab groups of these two sessions separately?

I lost all my professional tabs and tab groups, and I don’t see any way to restore them. It’s really frustrating to lose all this work just because of the order in which sessions were closed.

Christian

Asked by ch.servant 3 hours ago

Mozilla Firefox

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...… (read more)

Mozilla Firefox is very slow and even difficult to open.....I am using this browser since ten years and never had any problem....Please do the needful at your earliest...Thank a lot....RASIK MER

Asked by Rasik Mer 3 hours ago

Web site text box

I'm trying to contact a seller on Etsy. I can't place the cursor in the text box to key in my message. I used to be able to do this with no issues, but apparently somet… (read more)

I'm trying to contact a seller on Etsy. I can't place the cursor in the text box to key in my message. I used to be able to do this with no issues, but apparently something changed for Firefox. The text box access does work when I try it on Chrome.

Asked by kflorup 4 hours ago

Display My Most Frequest Links

Om my prior system, when I opened a new tab, Firefox would show me the most frequently used sites. I am now on a Windows 11 machine and want that same feature. It used to… (read more)

Om my prior system, when I opened a new tab, Firefox would show me the most frequently used sites. I am now on a Windows 11 machine and want that same feature. It used to show 3 rows of 6 sites that I could click on which saves me looking at my Bookmarks

Asked by winnick 5 hours ago

Error 403 forbidden

Error 403 forbidden when trying to click on a link for FileOptimizer from OlderGeeks.com. I first got something about security risk and when clicking I accept it then I g… (read more)

Error 403 forbidden when trying to click on a link for FileOptimizer from OlderGeeks.com. I first got something about security risk and when clicking I accept it then I get the error. Now just goes right to the error 403

Asked by kb11 6 hours ago

can't change save location of mobile bookmatks

Ever since the recent update changed how bookmarks are viewed on Android I can not change where I want to save a bookmark it just picks whatever folder was used last and … (read more)

Ever since the recent update changed how bookmarks are viewed on Android I can not change where I want to save a bookmark it just picks whatever folder was used last and will not show any others for me to select when I try to.

Asked by Dark_Wolf 6 hours ago

Unauthorized aaved credit card data: CVV

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did… (read more)

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did not autofill the credit card number (whoch I've never authorized). However, the CVV and expiry date DID show up as autofill options.

According to following Mozilla page, the CVV is never supposed to be saved.

https://support.mozilla.org/en-US/kb/credit-card-autofill

I'd like to delete this information from Firefox, but there's no credit card field to delete under Settings->Privacy, presumably because I've never allowed it to be saved before.

This hasn't happened before, so far as I can recall. I'm working on an up-to-date Windows 10 machine, and running Firefox 144.0. I don't know when it updated last, but the "About" splash says it's current.

Thank you for your help.

Asked by JCL 3 days ago

Last reply by JCL 6 hours ago

Export to HTML or JSON does not restore Bookmarks Toolbar bookmarks

I perform backups to both HTML and JSON every day from Bookmarks > Manage Bookmarks in Firefox Windows. I noticed some bookmarks missing yesterday and so i went to re… (read more)

I perform backups to both HTML and JSON every day from Bookmarks > Manage Bookmarks in Firefox Windows. I noticed some bookmarks missing yesterday and so i went to restore from the HTML first. It did NOT restore all bookmarks that I had on my Bookmarks Toolbar. I then tried using the JSON file. Same problem.

Does that export to HTML or JSON not backup everything?

Asked by Anastasia Beaverhausen 7 hours ago