cannot acces french government websites. They are flagged as security risks.

It is very annoying to not be able to have acces to my scholarship, my accommodation, or just my whole student services in general even if they are websites from the fren… (read more)

It is very annoying to not be able to have acces to my scholarship, my accommodation, or just my whole student services in general even if they are websites from the french government. I cannot bypass the mozilla security risk warning so I'm asking for some help here. the website is https://messervices.etudiant.gouv.fr/

it would be a great update to be able to go past the warnings in the future, being unable to do so forces users to switch of browser, especially when you cannot have acces to such websites which are essential for students

Open

Websearch on Firefox blocked by Norton security.

I'm using Windows 10 on a PC. Norton Security app is preventing web browsing by Firefox. The message I get is: "We prevented your connection to ful.hartonly.com because i… (read more)

I'm using Windows 10 on a PC. Norton Security app is preventing web browsing by Firefox. The message I get is: "We prevented your connection to ful.hartonly.com because it is a dangerous webpage. Threat category: URL:Blacklist" I can still web browse using Google Chrome without any problem. What is ful.hartonly.com and how do I clear it?

Open

Firefox 152.0.6 randomly fails to access websites or perform searches

My version is the most recent, 152.0.6. After a few minutes, text searches in the address bar unpredictably stop working. This might happen right away, or it may take a w… (read more)

My version is the most recent, 152.0.6.

After a few minutes, text searches in the address bar unpredictably stop working. This might happen right away, or it may take a while. The result is always Secure Connection Failed The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Here are the problems that I encounter literally every day: Randomly unable to access GMail: account selection entry screen does not respond, or drop-down account selection when logged on does not respond. Randomly unable to access URLs embedded in emails. Browser locks up unpredictably. Videos in Facebook randomly fail to render: the audio plays, but the bottom half of screen completely blanks. Randomly unable to access websites in general: "secure connection failed". Randomly refuses to search for terms entered in the address bar, with "secure connection failed". Widgets on web pages randomly fail to respond.

I'm using the VPN that comes with my AV package, and turning it off makes everything work again. However, I'm certainly not going to turn off part of my web protection (which I am paying for) in order to get Firefox to perform basic browser capabilities. TBH, all of this started when Firefox started aggressively promoting their own VPN, so it's quite tempting to put two and two together.

I would prefer not to resort to Edge or Chrome, but at this point I don't see an alternative as they do not have these problems and Firefox has basically become unusable.

Open 2 1

Cannot log into x.com

Firefox 152.0.6 1. I go to X.com and am presented with the logon screen and the option to logon using Email or Username, Phone, Google and Apple. 2. Try entering my email… (read more)

Firefox 152.0.6

1. I go to X.com and am presented with the logon screen and the option to logon using Email or Username, Phone, Google and Apple.

2. Try entering my email address in the logon screen and get a red ! error: "Please enter a username, email, or phone number."

3. Try entering my username in the logon screen and get a red ! error: "Please enter a username, email, or phone number."

4. Try using the Google option and it performs as if I was logged in but the system never leaves the logon screen.

5. Try using the Phone option and enter my phone number and get a red ! error: "Something went wrong. Please try again."

6. Delete all history, cookies, etc. Restart Firefox. Same issues as above.

7. I disable all Extensions and restart Firefox. Same issues as above.

8. I try a Private window and am able to log in just fine.

I am at a loss here on how to proceed. This is happening on two individual systems in my home both running the same version of Firefox.

Open 1

Exceptions to new blocking policy don't function correctly

153.Ob13 Settings/Privacy and Security/Enhanced tracking selections/Advanced settings/Manage exceptions is not functioning properly. Every site that I have saved as an ex… (read more)

153.Ob13

Settings/Privacy and Security/Enhanced tracking selections/Advanced settings/Manage exceptions is not functioning properly. Every site that I have saved as an exception initially fails to do two things when the site is loaded. First, the site blocks content as if it is not an exception, and then it refuses to completely load the page. This requires me me to X-force the page to finish loading, and then I have to refresh the page by loading it a second time before the exception operates properly. This behavior is precisely the same on every exception website I have entered. Definitely some bugs at work here.

Open 7

Requested a refund for Mozilla VPN and then sent a follow-up email to cancel the request

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to d… (read more)

I sent an email a few days ago asking for a refund and a few hours later changed my mind, I couldn't cancel the ticket (as far as I know) so I sent a follow up email to disregard the first email because I thought it would just be more hassle and I think the VPN works fine anyway. Today I get an email saying my subscription had been cancelled! which I could understand is my fault for being indecisive in the first place and the last email I sent might not of been read in time, but the email that I had received also didn't state I would get a refund and seemed like an email I would get if I had cancelled my subscription myself stating "We’ve cancelled your Mozilla VPN subscription. Your final payment of US$59.88 was paid on 14/07/2026" Should I still expect to get a refund or was there an error with my request?

Solved 1

Can't access LinkedIn account

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared ca… (read more)

I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!

Open 2

Errors in loading video/images on Firefox

Trying to watch a video on Nebula and it will not load. Receiving the following errors: NS_BINDING_ABORTED Media resource https://nebula.tv/static/small-video-h265-DaPPbw… (read more)

Trying to watch a video on Nebula and it will not load. Receiving the following errors:

NS_BINDING_ABORTED Media resource https://nebula.tv/static/small-video-h265-DaPPbwJq.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_NOT_SUPPORTED_ERR (0x806e0003) Details: Utility MF Media Engine CDM only support for media engine playback

Just made a new profile and wiped everything from my history following another issue which isn't strictly speaking resolved. I am unable to load image-dense websites with any consistency. Issues do not occur on other browsers. I receive similar errors on Twitch:

The resource at “https://assets.twitch.tv/config/settings.1c614f361eb0408365c5a3fce34f6bf7.js” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. www.twitch.tv The resource at “https://assets.twitch.tv/eppo/api/flag-config/v1/config?sdkName=js-sdk-client&sdkVersion=3.1.2&apiKey=3mv-BKCSZJDyZrwfqK86har6u13NgxRh.ZWg9bTRsZHJnLmUuZXBwby5jbG91ZCZjcz1tNGxkcmc&callback=__setEppoConfig” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly.

Open 5

Ubiquiti Dashboard Issue

I've installed the 10.5.x version of Network on my Ubiquiti Gateway. I now have a problem accessing the gateway. However, this is weird. When on the local network, I can … (read more)

I've installed the 10.5.x version of Network on my Ubiquiti Gateway. I now have a problem accessing the gateway. However, this is weird. When on the local network, I can connect directly to it, no problem. Where the problem comes in is when I try to connect to it via unifi.ui.com, the web portal that Unifi Gateways connect to. I've tried a Private Window which is set to not enable any extensions. The results are the same. It will sometimes load part of the page, but never all of it. Before the v10.5.x Network Application update, this was not a problem. I've tried this on both a Windows 10 & Windows 11 computer with the same results. Everything works if I'm not trying to connect via the web portal from the local network. (i.e. If I'm elsewhere or use my cellphone's hot spot, I can connect to my gateway via the web portal without any issues.)

I would blame the Network Application update as the problem if it wasn't for one detail. It does work from the local network if I use MS Edge instead of Firefox. So, I suspect that while there was a change made in this update, there is also something that Firefox is blocking that Edge isn't.

Any ideas?

Open 4

Can't get onto national-lottery.co.uk site. Error code: SSL_ERROR_NO_CYPHER_OVERLAP But am using latest Firefox (152.0.6)

Can't get onto national-lottery.co.uk site. Error code: SSL_ERROR_NO_CYPHER_OVERLAP But am using latest Firefox (152.0.6) Solution in no-technical language please... … (read more)

Can't get onto national-lottery.co.uk site. Error code: SSL_ERROR_NO_CYPHER_OVERLAP But am using latest Firefox (152.0.6) Solution in no-technical language please...

Open 2

Restore Tab Behavior Change

Until the most recent version(s) (at least through 148), if I have multiple windows open, the restore tab hotkey (control + shift + t) would open a closed tab in the prev… (read more)

Until the most recent version(s) (at least through 148), if I have multiple windows open, the restore tab hotkey (control + shift + t) would open a closed tab in the previous window it had been closed in. Now, it opens the tab in whichever window I currently have focus on. It also used to remember the tab's previous location with regards to order among other tabs; now it opens it at the end of all tabs.

Example: I have two windows open, window A and window B. Window A has 5 tabs; window B has 10 tabs. I close tab 3 of Window B.

Old behavior: Pressing restore tab hotkey (control + shift + t) would cause the closed tab to always open in window B regardless of which window currently had focus, and would open it between tabs 2 and 4, as tab 3 again.

New behavior: Pressing restore tab hotkey (control + shift + t) will now cause the closed tab to open in whichever window has focus, A or B, and open as the last tab; for instance, if I am in window A, it will open as tab 6, if I am in window B, it will now open as tab 10, instead of tab 3.

Is there any way to restore the old behavior? At the very least, to get the windows to separate out the restore tab lists? I don't want tabs restoring to incorrect windows.

Open 2