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Cannot update - Secure Connection Failed

I've been using Firefox since Windows first came out and NEVER had this problem (or any other) until about a month ago. After an update, my bookmarks sidebar failed to wo… (read more)

I've been using Firefox since Windows first came out and NEVER had this problem (or any other) until about a month ago. After an update, my bookmarks sidebar failed to work. I tried to update again, but got the message "Secure Connection Failed". After many tries, I was able to load a 32 bit ( V 1390.1) which was offered from Mozilla. This despite the fact that my PC is a 64 bit machine. This 32 bit version works poorly! I've repeatedly tried to load a 64 bit version, hoping that it would work as Firefox has in the past. I am still getting the the message "Secure Connection Failed", Error Code Mozilla_pkix_error_key_pinning_failure. What is going on??? I like Firefox and I'm reluctant to change browsers, but it may become necessary. Operating systwm: windows 10. Bob N

Asked by Bob 1 day ago

Pinned URLs on Home Shortcuts are gone

On the Firefox Home page, I have 2 rows of shortcuts I filled with pinned URLs I need for my work and I have been using this from years now and it's saved to my account s… (read more)

On the Firefox Home page, I have 2 rows of shortcuts I filled with pinned URLs I need for my work and I have been using this from years now and it's saved to my account so I can import them between different laptops I use. Today, I woke up to find all my pinned URLs are gone and have been replaced with some random URLs, some of those seem to be coming from the recent history but the others I have no idea from where they are coming from. This issue is happening today on all my laptops connected to my Mozilla account.

How can I restore my pinned URLs back to Home shortcuts? It will be a nightmare to go back and find some of those URLs I pinned and pin them again one by one ☹.

Things I tried: 1. Open and close Firefox. 2. Logout then login. 3. Manually trigger a sync.

Asked by AL QUTAYFANI Basel 5 days ago