Search finds emails in deleted folders

Some of my searches show emails that were in folders I deleted a long time ago. When I click 'Show results as list', it's empty (which is what I expect). How do I keep Th… (read more)

Some of my searches show emails that were in folders I deleted a long time ago. When I click 'Show results as list', it's empty (which is what I expect). How do I keep Thunderbird from showing the emails in deleted folders in the results I get?

Asked by David Popejoy 11 minutes ago

wrong filter is being applied to incoming mail

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that… (read more)

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that does not have a matching address in the filter. Turning off that filter is not an acceptable solution. The filter log shows it matching a filter that does not have that address in it. How to fix? its not happening with all messages. but looking thru log or all email to find important emails is not practical.

filter log excerpt:

[9/11/2024, 3:34:01 PM] Applied filter "hotels" to message from <mcpc@morrisparks.net> - RecTrac Receipt at 9/11/2024, 3:32:37 PM moved message id = 95ccf257-c6d1-4b01-bc11-4420f2465e1f@parkexchange.morrisparks.net to mailbox://nobody@Local%20Folders/Sales/Hotels

Asked by danbecker75 21 minutes ago

Cannot send or recieve emails on Thunderbird client from Rogers/Yahoo

Please help - I'm in the middle of an email sales campaign and losing sales. Windows 10 My email addresses are mile_oak@rogers.com and i75dave@rogers.com I use Thunder… (read more)

Please help - I'm in the middle of an email sales campaign and losing sales.

Windows 10 My email addresses are mile_oak@rogers.com and i75dave@rogers.com

I use Thunderbird email as my client between Rogers/Yahoo and had difficulties receiving or sending email messages with the Yahoo servers this morning. This has now been cleared up by Rogers Tech staff and I can now see and respond to my incoming emails through the Rogers/Yahoo website.

However, I have lost the contact between Thunderbird and Rogers/Yahoo.

The Rogers Technician changed my passwords this morning and I have done the same under "Passwords" in Thunderbird.

The Yahoo server is set at pop.mail.yahoo.com, with SSL/TLS and OAuth2

My settings for i75dave@rogers.com (my most important address) Outgoing traffic is:

Server: smtp.broadband.rogers.com Port 465 Security SSL/TLS Authentication: OAuth2

Thanks - I'm desperate to resolve this server to client communication problem

Asked by Dave 52 minutes ago

outlook 2007 accounts to thunderbird

i am struggling to import all my data into thunderbird before the 16th september 24 deadline for outlook 2007 to stop working. It looks like it has put the emails across … (read more)

i am struggling to import all my data into thunderbird before the 16th september 24 deadline for outlook 2007 to stop working. It looks like it has put the emails across but under a folder called "outlook import" which is not all that helpful, i will have to move everything to be under the "local folders". I have a lot of accounts as i have several of my own domains but i can't find where they have imported them, if at all. I started adding them manually but there doesn't seem to be a button to test the connection and it will take me a long time to do. I also don't seem to have all my contacts (14670 at last count) so all in all the import button seems to not do everything it should. It was suggested i come to thunderbird by someone on the MS forums so i really would like this to work. Once i have it working at home i will have to do the same at work and they have even more contacts and accounts so any help will be appreciated.

Asked by Cassie75 1 hour ago

Retrieval dates only show 2023 and earlier. It does not allow for 2024 emails

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retri… (read more)

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retrieval dates to include 2024?

Asked by Carol Warner 1 hour ago

Recent accent colour changes

Hi there My accent colour for my PC is a kind of lime green which I like. The blue of Mozilla Thunderbird worked really well with that green. The recent update has chang… (read more)

Hi there

My accent colour for my PC is a kind of lime green which I like. The blue of Mozilla Thunderbird worked really well with that green. The recent update has changed the colour of Thunderbird to a bright lime green which I really don't like. Is there anyway of keeping my PC accent colour whilst reverting Thunderbird to it's traditional blue colour please?

Kind regards Paul

Asked by paulh5 10 hours ago

Last reply by paulh5 2 hours ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 3 days ago

Last reply by mozilla516 2 hours ago

Thunderbird is newly SLOW

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even somethin… (read more)

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Asked by a2jc4life 3 weeks ago

Last reply by a2jc4life 3 hours ago

Move emails to new folder

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these a… (read more)

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these appear to work and I get no error messages, however, the files stay in my inbox and the new folder remains empty.

Thanks in advance for any help, Jim

Asked by jbfly111 5 hours ago

The messages/mails don't load properly

It all started somewhere around 3 days ago when I logged in in the morning and 3 messages/mails were all showing the same thing: "------=_NextPart_000_0545_01DAC090.4F1C4… (read more)

It all started somewhere around 3 days ago when I logged in in the morning and 3 messages/mails were all showing the same thing: "------=_NextPart_000_0545_01DAC090.4F1C4F90--". The restart doesn't work. Then while the app is opened and more messages come they all work properly, it is just when I start it the messages that came when I was absent are not showing properly. I don't know if there is any way to reload those messages or something like that. Please help if you know any possible solution. Thank you in advance

Asked by grazyna.kozlowska03 6 hours ago

Thunderbird 128.2: Hide column picker of the message list pane

First I'm living in Munich (Germany) and my English - how to say it - could be better. Therefore forgive my mistakes. I installed Thunderbird 128.2.0esr (64 bit, German… (read more)

First I'm living in Munich (Germany) and my English - how to say it - could be better. Therefore forgive my mistakes.

I installed Thunderbird 128.2.0esr (64 bit, German language) on Windows 10 to check it out as an alternative to MS Outlook. So far I like what I see and I will probably switch.

One small thing is the column picker button on the right side of the message list pane. I assume - after setting up Thunderbird - it will be rarely used - there is also the alternative by using the right mouse button on any of the columns - but it takes column space. Is it possible to hide/remove the column picker?

In my humble opinion above - next to "display options for message list pane" - would be a better place.

Thank you very much, Reinhard

Asked by Goshmos_Castle 1 day ago

Last reply by Goshmos_Castle 7 hours ago

Thunderbird local directory changes after restart

Hi, since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the … (read more)

Hi,

since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the local directory points to a mounted drive e.g. /media/username/disk... Thunderbird changes it to /run/usr/1000/doc/.... How can I avoid this? The same thing happens also to the path of the signature file.

Thank you for your help! Ubuntu

Asked by rapo60 1 week ago

Last reply by rapo60 8 hours ago

Setting local network server mail folder as Local Directory

I have used Thunderbird as my preferred mail client for many years. Recent upgrade to Kubuntu 24.04 from 22.04.4 seems to have changed storage options. Thunderbird 128.1.… (read more)

I have used Thunderbird as my preferred mail client for many years. Recent upgrade to Kubuntu 24.04 from 22.04.4 seems to have changed storage options. Thunderbird 128.1.0esr(64bit)

I store my mail on my local server so that I can access it from a number of different computers on the same network. If I set the Local Directory to that network folder it is changed to /run/user/1000/doc/5f5f8977/mail.xxxxxx.com and the mail is imported to my local disk in that folder.

However, when I restart the computer I have to set up the network folder again each time.

I have never had this problem before. How do I set the Local Directory permanently to the network server address? Thanks Bob

Asked by r.i.p1987 1 week ago

Last reply by r.i.p1987 13 hours ago

How to configure embedded browser

Thunderbird shows some type of web browser when an account's authentication method is set to Oauth2. How do I configure this web browser? I'm looking for the types of thi… (read more)

Thunderbird shows some type of web browser when an account's authentication method is set to Oauth2. How do I configure this web browser? I'm looking for the types of things that you see in Firefox's settings menu. For example: tracker blocking, fingerprint blocking, disabling canvas, disabling web assembly, forcing all cookies to be session-only.

Can I install plugins like Buster: Captcha Solver for Humans?

The address bar of the browser seems to be non-functional. How can I force the browser to go to https://coveryourtracks.eff.org/ to test it?

Asked by avarner9 16 hours ago

Can't locate the tool selection at https://support.mozilla.org/en-US/kb/unified-toolbar

(Just upgraded to 128.2 64 bit - but I can't find the selection screen shown on https://support.mozilla.org/en-US/kb/unified-toolbar. I want to have a clickable shortcut… (read more)

(Just upgraded to 128.2 64 bit - but I can't find the selection screen shown on https://support.mozilla.org/en-US/kb/unified-toolbar.

I want to have a clickable shortcut to Next Message. Why? Because as I'm reading and reply to some of the messages, I have the mouse in my hand. It's a pain to switch to the keyboard to hit N or F. And I always forget the letter to go to the previous message.

Also -- after I delete a message that I just read from the trashcan icon, despite having more messages to read, even in a thread, the view goes back to the Inbox. I'd want to see the next email, not the list. For all its advanced features, this seems to be basic email reading. Maybe I missed an option?

Asked by Kami Scott 21 hours ago

Last reply by Kami Scott 20 hours ago

How can I turn on light mode manually in Thunderbird without changing theme, or within a dark theme?

Hi - How can I turn on light mode manually in Thunderbird without changing theme, or within a dark theme? Also, how to turn the them back to default if I want. Thankx! … (read more)

Hi - How can I turn on light mode manually in Thunderbird without changing theme, or within a dark theme? Also, how to turn the them back to default if I want. Thankx!

Asked by ErnstHW 20 hours ago

Comcast issues

Please help me. I've been with Thunderbird for many years and now I have nothing but problems. I've attempted to change settings and I'm thinking that possibly I've scr… (read more)

Please help me. I've been with Thunderbird for many years and now I have nothing but problems. I've attempted to change settings and I'm thinking that possibly I've screwed it all up. I've changed the passwords through Comcast a few times but it seems to also be screwed up. I've been with Thunderbird for a long time and donated 3 times this past year. Now I have constant problems signing in with the same old password so I've contacted Comcast to change the passwords. Is there anywhere on Thunderbird where I can check to see what passwords are still listed for me? I have 4 email addresses. SillySam, LatonHigh, Kissincousin and TahoeDocTom all with Comcast.net I'm desperate to get back online with my emails.

Asked by Linda van der Veur 2 days ago

Last reply by Linda van der Veur 20 hours ago

Can't receive incoming email

Suddenly today I stopped getting new messages in my inbox with Thunderbird. My wife shares our internet provider and she has continued to get hers. Using Windows 10 PC.… (read more)

Suddenly today I stopped getting new messages in my inbox with Thunderbird. My wife shares our internet provider and she has continued to get hers. Using Windows 10 PC. I get the little Tbird icon telling me I've got a new email, but it does not show up in my inbox, or in any other Tbird folder. I get them only on my iPhone and iPad. No problem with my internet provider, Spectrum. The app shows that I'm on v. 115.10.1. It also showed that an update is available, v. 115.15.0. I went through the update process, including restarting my computer, and when I checked it still showed that I was actually still on v. 115.10.1, so the update apparently didn't actually install. I have no clue what's going on or how to attempt to fix it. Like I said, all is well with my wife's Tbird messages. She continues to get new messages. I can send an email from my section to hers, and it goes to her inbox just fine. Cannot send to me from hers though. If anyone can help I would be very appreciative. Thanks Stewart Wolfson

Asked by swolfson001 20 hours ago

cannot access emails after moving them....

I moved a bunch of emails from one folder to another within Thunderbird and now those messages will not load in the new folder and so are inaccessible. Any thoughts? The … (read more)

I moved a bunch of emails from one folder to another within Thunderbird and now those messages will not load in the new folder and so are inaccessible. Any thoughts? The target folder populated with hundreds of inaccessible messages all bearing the date of the transfer rather than the actual message dates (and it represents four years of messages in that folder, properties shows that there are 2424 messages. I tried "repairing" the folder but that did not make those messages accessible.

Asked by landesroger 21 hours ago