Thunderbird Community Forum

For a few days a banner persists on the lower left of the message window. It obscures content. ""Upgrade to Thunderbird Release"" I have checked twice to make sure there is no update available. Why does this annoying message persist after I run the update. I have rebooted the application multiple times. I do not want to click "Learn more" on the annoying banner promoting "Get monthly updates. with new features and improvements in the new Thunderbird Release" Is it malware? If the application is up to date why are you forcing me to "Learn more"? This is not a good user experience. My MacBook Air is up to date. Thunderbird release 128.11.1esr

I know this question has been asked before, but haven't been able to resolve the issue - I have in my Trash folder, the Spam and Draft folders there, no idea how they got there. I use multiple computers and have the same issue on all. I am running Thunderbird 128.11.1esr (64 bit) on my desktop, which is Linux Mint.

If there are any suggestions on how to move the folders back to their original location, would be good, unless I have to now live with it.

Thanks, V1King

When I got a new computer I lost the actual visual set up of how I wanted the Thunderbird front page to look. What I need is someone who actually lives in Tallahassee, FL and can help me bring the front page back.

TB on Linux - is there any way to change the default font and colour for the message text only when composing an email or reply to it. I know it can be done manually through the formatting bar in the message - but would like that to be permanent.

thnx

Forgot my primary password Thunderbird 139.0.2 (64-bit), windows 11. Entered this string into the "console" openDialog("chrome://pippki/content/resetpassword.xhtml") but no joy. Tried without openDialog( ), no joy. Even tried uninstalling and re-installing TB, but still getting primary password dialog. What am I doing wrong?

I am unable to send an original email right now with Thunderbird. I realize "original" is not the best descriptor but what I am trying to describe is if I compose an email to another party, Thunderbird tries to send it and immediately returns the message below even if I send the word Test in the subject line and as the one word text message:

Send Message Error Sending of the Message failed An error occurred while sending email. the mail server respnded: [VO-1] Message blocked due to spam content in the message. Please check the messge and try again.

I have tried multiple email recipients with the same results.

However, if I take an email currently in my Inbox and Forward it to another recipient, it sends it with no error.

Thanks for your help. I am sure I have done something I should not have but I cannot think of what it was.

Mike Black

I would like some help setting up my new Thunderbird app so that I can save emails to my computer and free up space in my Gmail account. I've tried twice to set up my default profile to an external drive instead of my "C "drive but I don't think it's working properly. Every time I change the profile it asks me to set up a new file like I'm starting all over again !! Also I would like to have it set up so that when I delete a file in Thunderbird it also deletes it from my Gmail inbox. I would greatly appreciate help with this. Thanks so much.

I'm hoping to find some syntax documentation and/or information on how to do more complex searching within Thunderbird.

I've seen references to some basic multipart searching capabilities. (ie. placing scott "tuesday night" in the search field would result in a list of emails containing both of those criteria.)

But I'm looking for even more such as placing scott "tuesday night" folder:inbox, which would allow me to narrow down that search to JUST the inbox, not any and all folders below it.

Thanks in advance,

Chris

Hello! i havent used Thunderbird or anything like it ever before and have a huge issue at hand! somebody hacked my google account and linked a thunderbird/POP/IMAP or whatever it is called. in my google/ Gmail account i have disabled all POP/IMAP, or other devices that are not mine yet the hacker keeps receiving the emails from the email i have resecured and can look at them. One of them is a EA account which he has used to recover everything on it. Now my actual question, is it possible to remove a Thunderbird IMAP/POP link through google itself or is that not doable? best regards and in hopes of someone quickly finding this, as a lot of money was spent.

Thanks in advance

On my new laptop (Acer Aspire) I set up my gmail account without a problem, but T-bird will not set up my business account (on my domain, hosted by midphase/stackmail). I used all the settings from my t-bird account on my old laptop, but nothing I try works. I get a yellow box with the message "Unable to log in at server. Probably wrong configuration, username or password". I also tried lettting Thunderbird find the settings; they didn't work either.

What next?

I was moving stored emails between folders. After many moves, when moving a group, the move failed with message "TOO BIG" APPEND  ??. Since then, I have been unable to move or copy even single emails. How can this be cleared?

The employee who set up Thunderbird for us, has moved on to a different line of work & no longer with us. Her name is on all the emails and templates. How do I change these and how do I secure our emails from her use now that she moved on?

I edited & saved each and every Template earlier today. Then, when I went to check my work, nothing had changed.

Help me please.....and talk to me like I'm just beginning computers, because...I am.

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

I previously successfully imported my configuration from Thunderbird desktop to my mobile app by scanning a QR code, and it worked perfectly. However, I recently had to reinstall my computer's operating system, which resulted in losing all my Thunderbird data. Now I'm trying to export the configuration from my mobile Thunderbird app back to the desktop version, but the export process generates a file with a .k9s extension. My question is: How can I import this .k9s file into my desktop Thunderbird installation? Any guidance on this would be greatly appreciated. Thank you!