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I got an email to upgrade or else ... am I going to lose Firefox as my browser of choice?

I am using 78.15.0 esr Firefox browser on early 2008 iMac with OS X 10.11.6. I can't realistically update the OS, as all advice seems to be that anything above 10.11.6 do… (read more)

I am using 78.15.0 esr Firefox browser on early 2008 iMac with OS X 10.11.6. I can't realistically update the OS, as all advice seems to be that anything above 10.11.6 does not work well with the 2008 iMac. 78.15.0 esr Firefox browser is fantastic and I have been happily using it for a few years now. Why force me to stop? Why force me to stop using my super 27" screen iMac, which still works superbly well and would cost many thousands to replace with a new model?

Asked by WestNab 1 hour ago

picture in picture mode

hi I am curious if there is a way to disable (remove) time bar (video progress bar) from appearing in picture in picture mode in Firefox Browser 123.0 (64-bit) version. N… (read more)

hi I am curious if there is a way to disable (remove) time bar (video progress bar) from appearing in picture in picture mode in Firefox Browser 123.0 (64-bit) version. Namely, I prefer to watch videos of sport events and knowing exact time of video duration could be a big spoiler. A version of picture in picture more without time bar existed in previous Firefox Browser versions 102.0.1

Asked by a_buksa 1 day ago

Last reply by a_buksa 1 hour ago

create a new tab

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try … (read more)

I have updated to the latest version of Firefox browser this time. Whenever I create a new tab, the page will prompt me with a failure to load content and hope me to try refreshing to resolve it, but it does not work

Asked by 2655947662 13 hours ago

Last reply by 2655947662 1 hour ago

Volume asjustment

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so… (read more)

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so loud that it startles me. This is very annoying. I called the bank's help line and was told there was no way they could adjust the sound volume. I would like to know if it's possible for Firefox to decrease the volume for that web site.

Asked by Gino Pipia 5 days ago

Last reply by Gino Pipia 2 hours ago

Synced Tabs - no longer works

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue] CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same lap… (read more)

Dear Mozilla Support, [please forgive my poor English - FRENCH is my mother tongue]

CONTEXT - I use a Linux (Peppermint) Live DVD to surf the Web, always on the same laptop. I do NOT use any hard disk inside that laptop, just the Live DVD spinned by a DVD player. Only the RAM stores data => fresh new distro for every session - years ago, I created a Firefox account, and the Sync worked perfectly, and allowed me to back up my Bookmarks AND my Opened Tabs (they are stored in Mozzila's cloud, and after each sign in and a sync, they reappear in the left panel). Regarding the Synced Tabs, the left panel used to store all the previous Live DVD sessions (generally with the device's name: peppermint's Linux... (IIRC). - i do NOT use several devices, and do NOT wish to sync date acreoss them. I use Sync to get my Bookmarks and Opened Tabs synced across successive Firefox sessions, day after day. I worked perfectly well.

PROBLEM Since a few weeks, I noted that despite login and sync, on the left panel - Synced Tabs are now empty: no tabs synced at all => so I cannot seamlessly find back my opened tabs from one session to another (if I switch off my laptop, then later restart a new Live DVD session) - see screenshot = https://imgur.com/LO6jWLYl.png - Bookmarks are nevertheless still perfectly synced (see screenshot = https://i.imgur.com/Td0nbY2.png)


Many thanks for you help. Kind regards from Europe.

Asked by olivertwist31416 1 week ago

Last reply by olivertwist31416 3 hours ago

Picture in picture missing on Disney+ (plus)

Hello, Has anyone else had an issue with using picture-in-picture mode lately on the Disney+ website? I have Netflix, Youtube, etc. all open in other tabs with button… (read more)

Hello,

Has anyone else had an issue with using picture-in-picture mode lately on the Disney+ website?

I have Netflix, Youtube, etc. all open in other tabs with button available and working, but lately I am unable to use it specifically on the Disney+ website. It was working fine about a month ago, but haven't used it in a while (or noticed when the icon disappeared exactly). I included some images showing what I mean.

Any help is appreciated.

Asked by coopit 4 days ago

Last reply by coopit 3 hours ago

Unwanted "Manage Password" suggestions in Special:UserRights on MediaWiki sites

Hi everyone, I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in t… (read more)

Hi everyone,

I'm encountering an issue specifically on MediaWiki sites, like this one, where the "Special:UserRights" page behaves strangely. Whenever I try to type in the input area, the browser suggests "Manage Password" even though it's not a relevant action on this page.

I'm using Firefox 123.00 and this happens on both my Linux (Ubuntu 22.04) and Windows 11 OS. I don't have any password manager extensions installed.

While this might seem like a minor inconvenience, it's quite disruptive to the workflow when managing user rights on MediaWiki sites.

Has anyone else experienced this issue? Is there a known solution or workaround to prevent the "Manage Password" suggestion from appearing on the "Special:UserRights" page?

Thanks in advance for any help!

Asked by Abrarul Hasan 3 hours ago

Any way to get lost pages back?

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very … (read more)

Firefox updated last night (March 2, sometime in the evening). When I finally was able to reopen it, it had gone back to a much older saved bunch of tabs. I had a very crazy day, and had multiple tabs open when I left, that I meant to go back to and finish up with, now they are gone and I can't remember them all. There were also tabs that I know I closed quite a while ago, so it really went back in time. Is there any way to get those tabs from yesterday back? They are not in History under "recently closed," I suppose because Firefox went back to a MUCH older set of things, so it doesn't "remember" them as "closed," because it doesn't "remember" them at all?

Asked by meadow_marsh 4 hours ago

FireFox (MacOS) Crash Signature: [@ js::jit::BailoutFrameInfo::BailoutFrameInfo ]

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. … (read more)

Hello guys, anyone can help me with this? My firefox tabs keeps crashing then after a while the firefox browser will exit straight away. It's happening on a daily basis. I have removed most of my add-ons and even tried reinstalling my macos. i only have onepassword plugin enabled, everything else is disabled.

System: macos sonoma 14.3.1, macbook pro 16 2019. Firefox version: 123.0 64bit

Signature js::jit::BailoutFrameInfo::BailoutFrameInfo More Reports Search UUID 7a51bb39-3ade-4533-a7db-4a1060240303 Date Processed 2024-03-03 06:39:45 UTC Uptime 2,711 seconds (45 minutes and 11 seconds) Install Age 52,833 seconds since version was first installed (14 hours, 40 minutes and 33 seconds) Install Time 2024-03-02 15:59:06 Product Firefox Release Channel release Version 123.0 Build ID 20240213221259 (2024-02-13) Buildhub data OS macOS 14 OS Version 14.3.1 23D60 Build Architecture amd64 CPU Info family 6 model 158 stepping 10 CPU Count 12 Adapter Vendor ID

Intel Corporation (0x8086)

Adapter Device ID

CoffeeLake-H GT2 [UHD Graphics 630] (0x3e9b)

Startup Crash

False

Process Type content MOZ_CRASH Reason (Sanitized)

MOZ_RELEASE_ASSERT(uintptr_t(framePointer_) == machine_.read(FramePointer))

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000000 Available Physical Memory 318,238,720 bytes (318.24 MB) Accessibility

Active

EMCheckCompatibility

True

App Notes

FP(D00-L1000-W0000000-T010) WR? WR+ IpcWebGL? IpcWebGL+

Asked by rtmh1111 8 hours ago

Firefox stops showing Gmail correctly after a few days. Fire fox cannot log-in to Outlook.live.com.

Hi. Is there anyone having experienced similar phenomena? 1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and… (read more)

Hi. Is there anyone having experienced similar phenomena?

1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and open Gmail.com correctly. But after a few days keeping opening Gmail on Firefox, Gmail.com shows error messages regarding Cookie (please see the attached screenshot). If I do "Try clearing the startup cache" from trouble shooting information tab, Firefox shows Gmail correctly again, but after a few days the same issue happens again.

2) Fire fox cannot log-in on Outlook.live.com. As title says, I cannot log-in outlook live. Whenever I try to log-in from Outlook log-in page, Firefox shows log-in page again. This issue isn't resolved by inactivating "Enhanced tracking protection".

Both of them started to happen since the update around the end of 2023, I think. (On the other hand, Chrome works on both websites correctly)

If you have some information, it might help me. Thanks in advance.

Asked by ghc03361 1 week ago

Last reply by ghc03361 1 day ago

Cannot restore 3-1 0r 2-29 Bookmarks!!!

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookma… (read more)

I Cannot restore 3/1 or 2/29 Bookmarks!!! What's going on with Firefox??? Now, all there is in my Bookmarks are five listings saying, " BS2trash folder for undo of bookmark deletes- DO NOT REMOVE ..."

I wouldn't have to do this except that somehow, a Bookmark folder disappeared. All too often is has occurred. I have many, many very important Bookmarks. How can I get them back---and soon?

Asked by Wayne Carpenter 1 day ago

Last reply by Wayne Carpenter 12 hours ago

Firefox Mailto Webmail Service Links

Hello, Under about:preferences I went to applications. Under mailto there were references to Yahoo and Gmail which I deleted. Now then when I click on an email address li… (read more)

Hello, Under about:preferences I went to applications. Under mailto there were references to Yahoo and Gmail which I deleted. Now then when I click on an email address link on a webpage the mailto menu pops up like it always has but Yahoo and Gmail are no longer listed as email options. How do I get those links back? Firefox is listed as the default option but because there are no links to webmail services there is no way to send an email from that menu. Sincerely, MKH

Asked by MKH 12 hours ago

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (read more)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Asked by Apollyon48 4 days ago

Last reply by Apollyon48 18 hours ago

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (read more)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Asked by madbilly 1 month ago

Last reply by madbilly 19 hours ago

Read Aloud

Suddenly, your Read Aloud feature no longer works properly: pitch and speed are distorted and can't be normalized. Don't know whether it's the fault of either Mozilla's o… (read more)

Suddenly, your Read Aloud feature no longer works properly: pitch and speed are distorted and can't be normalized. Don't know whether it's the fault of either Mozilla's or OSX's update. Both builds are up to date. Is there an alternative?

Asked by Tatiner 1 day ago

Last reply by Tatiner 23 hours ago

My microsoft rewards dashboard flickers on Firefox

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer an… (read more)

My microsoft rewards dashboard floating task flickers when I hover my mouse to the edge of that on the dashboard... need help with it please I have windows 11 computer and it's a hp

Asked by japal3 1 day ago

Last reply by japal3 1 day ago