Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Having constant problems with Mozilla. See below.

  • 1 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 44 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

Constantly getting the following messages - "Not Responding." "This application is not responding. The program may respond if you wait. Do you want to end this process?" I am on my email or reading an article on my email and it goes blank. Also, I get "Restore session or start new session." The only way I can get to start my computer ( getting the password box ) is if I do Control Alt Delete many times.

Very Frustrating indeed!

Constantly getting the following messages - "Not Responding." "This application is not responding. The program may respond if you wait. Do you want to end this process?" I am on my email or reading an article on my email and it goes blank. Also, I get "Restore session or start new session." The only way I can get to start my computer ( getting the password box ) is if I do Control Alt Delete many times. Very Frustrating indeed!

การตอบกลับทั้งหมด (1)

more options

Firefox might already have suggested this, but have you tested in Troubleshoot Mode? In that mode, Firefox temporarily deactivates extensions, hardware acceleration, any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode...
  • (menu bar) Help menu > Troubleshoot Mode...

and OK the restart. A small dialog should appear. Click the Open button.

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button.

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?

Ref. Use Troubleshoot Mode in Firefox


Also, your Firefox reported itself to be version 136. The current release is 140.0.2. See: Update Firefox to the latest release.

ถามคำถาม

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.