Firefox Community Forum

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

Slow website loading (30+ seconds) on some websites (the same ones) for over a week now. Have tried MANY things. No issues with MS Edge loading the same sites. Using Windows 10. Data copied. Help please.

We have systems on our network that run Mozilla Firefox when accessing a specific URL are able to do so with no issues. Then we have other systems in our network that run Mozilla Firefox when accessing that same URL received the following error:

Secure Connection Failed

An error occurred during a connection to "URL". PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Both are running the same version of Firefox. The only difference I have found is the DNS over HTTPS status. On the one that the user is able to access the URL, the DNS over HTTPS status is off. On the one that the user is unable to access the same URL, the DNS over HTTPS status is Active using the provider Cloudflare.

These are both brand new install of Firefox and there was no configuration changes. We don't use any GPO's or anything else to manage Firefox. Why would one be off and the other active? This is causing issues.

Bonjour. Je n'arrive pas à ouvrir Firefox dont je me sert depuis 15 ans. Une fenêtre s'ouvre "Profil Manquant. Le profil Firefox ne peut être chargé. Il est peut être manquant ou inaccessible" Pouvez-vous m'aider. Merci par avance M.A.KRECHIEM [edited email from public community support forum]

I was able to stream news from CTV news site but for some unknown reason I cannot stream it like I used too I cannot figure out why! Something must be wrong with my setup. Please help me fix my problem.

I am unable to get Verizon to verify my account when I am using Mozilla Firefox. I can get Verizon to verify my account if I use Google Chrome or Microsoft Edge, but I would rather use Firefox. Can you help?

Raymond Birch

I installed Firefox on my new computer. It imported setting from Chrome. That's not what I wanted at all. Now, I can't get rid of that information that was imported because it synced. How do I get rid of this data permanently? I have Firefox on my old computer but I don't want to connect online for fear it will sync and contaminate my other Firefox installations. How do I clean out my online profile?

Hello,

Google Drive today stopped loading properly. I keep getting the rotating circle or "working" in the lower left corner of the browser window. I can get it to load fine in Safari and Chrome.

Docs and sheets I already had open, I seem to be able to interact with and edit normally. But navigating the main file path in Google drive, opening folders, and opening files isn't working.

I would really prefer to not switch browsers, as my entire workflow is set up on Firefox.

Suggestions?

Thanks, Sarah

I asked the following question and was sent to this answer, which does not apply to current versions of Firefox: https://support.mozilla.org/en-US/questions/1228045 My question: how do save a username on Firefox for a website without saving a password because I do not want to save the password?

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Hello,

Firefox is able to read and reproduce any video or audio streamed on the internet. So, I can record the output from firefox when it plays music from Youtube for example.

But if I want to get the original stream, before it is decoded by Firefox, I couldn't find a solution. Yet it would be enough to make a fork in the Firefox module (which identifies the codec, process the audio stream and sends the result to the audio device) and make available the raw audio data in a place where the user could know the codec and the bitrate and choose the best solution to store this stream. It is not usefull to use a vorbis encoder at 320 kb/s if the input is an mp3 encoded at 128 kb/s !

Is there any solution to do this ? Thanks.

Does anyone know how to remove the the keyboard shortcuts from Context Menus? For example: Ctrl+Shift+O beside Manage Bookmarks, or Ctrl+Shift+H by Show All History? I like having them gone so the menus can be narrower. This code worked until the latest update to FF 143: .menu-accel-container{display:none!important} thanks!

For the past few days hot links in Thunderbird do not open in Firefox. Selecting a link in an email opens or brings to the fore a copy of Firefox with the link address and the wait icon but nothing else happens. I have to close Firefox, copy the link location, Past and Go in Firefox, and then the linked page appears. This behavior happens even in Troubleshoot Mode, so it is not any plugin or customization. I am also running Mozilla VPN. With VPN disabled, hot links in Thunderbird open in Firefox as expected. Now you know where to look.

Also, when I tried to add Troubleshooting Information below, nothing appeared. When I selected to option to be shown what to do, this page was replaced with other which deleted all this text, and now I am entering it all in again, which is severely frustrating. On a page where the user has entered possibly a volume of information, there should not be any sloppy risk of deleting that information due to page mishandling. Open help or assistance information in a separate tab, please. Think ahead about this stuff. You are supposed to be web design experts. Instead your web site spits in my face just when I am asking for help. Think. Plus, I had to get the Troubleshoot information manually so that is not being as automatic as it appears to be , either. Getting help should ideally be a button click, not jumping through hoops.

I am an academic researcher formerly affiliated with an institution that uses Okta as its two-factor authentication service for access to institutional subscriptions (think Elsevier, Cambridge Core, Brill, JStor, etc.). Since I am no longer affiliated with that institution, I am no longer authorized to access that institution's subscriptions. I am not trying to access that institution's subscriptions, however, if I try to log in to these repositories as an individual, I am automatically redirected to my former institution's Okta authentication page.

The browser: Mozilla Firefox 143.0.3. I am able to access other sites on other browsers, as well as in private Firefox windows, which suggests it is a problem with my Firefox account. These are temporary workarounds I can live with only in the very short term. I am under no circumstances willing to switch browsers. I use Firefox for a reason. FWIW, I am also contacting Okta support to see what they recommend.

The computer: Macbook Air 2020 M1. It is a personal computer. I do not have access to another device.

I have cleared my browser history, saved form data, saved site settings, cookies, and cache (x5). I have deleted all saved passwords containing the email address associated with my former institution. I have restarted the browser (x5). I have restarted my computer (x2). I have reached out to IT at the institution (they are flummoxed).

I'm nearing my wit's end with this. I'm working on multiple projects with multiple deadlines. The temporary workaround and constant barrier to access are driving me up the wall. I will be infinitely grateful for a permanent solution to this hellish problem.

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

Hi! I'm on a relatively new to me (refurb) desktop computer running Win 10 Pro (64 bit)* and Firefox 143.0.3.

In the past week both Firefox and Win 10 have updated. I don't know what happened, but now when I boot up or reboot, my computer opens to MS Edge. Yuck!

Every single time I have to reinstall Firefox! Once I do that, all is well again. I have all my bookmarks back, etc.

It also keeps changing my "default to Firefox" browser setting, turning it OFF, while I'm using Firefox. I repeatedly have to keep going in and clicking to make FF to the default browser again.

Why is it doing this? How do I stop it?

Anyway, I know I can't delete Edge or uninstall it. How do I shove it back into the black hole it has lived in until now?

Thanks very much in advance for any help offered. :)

KathyOnOBX

• (Nope - computer not eligible to upgrade to Win 11. My processor isn't fast enough, I think.)

I prefer Firefox over all other browsers I've tried

About a year ago, I think, after an update I couldnt copy a chat into LibreWriter that included the name of the chatter.

Disappointed, I found Brave browser that does copy all within the chat window.

The thing is is Brave is unreliable, and often the chat locks up after an couple hours unless it is regularly checked -I stick with Firefox for my involvement, using Brave to record only because it lags while typing, sometimes so badly a whole sentence can be typed before it appears on screen.

Can you restore the code that allowed the name of the chatter in Rumble chats to be copied like Firefox used to?

It would be much appreciated. Thank you, Biff

I use both Firefox and Google Chrome. My mouse works fine with Chrome but with Firefox there are frequent long delays (60-120 sec.) when moving from one web site to another. The mouse just freezes up and I have to struggle to close Firefox. No problem with the mouse with Chrome, but I prefer Firefox and its features. Any suggestions?