Firefox Community Forum

I've not been able to use that site for a long time on Firefox. There's something particular about Firefox. Chrome works fine. Reinstalled a few times, made sure no VPN is active in the browser (I dont use one). And posting results in "Posting from your IP range has been temporarily blocked due to abuse [More Info]. Please verify your e-mail address or try again later. ". Every single time. Rather than stop using Firefox I hoped someone here would know what's going on.

I use the Mozilla Firefox browser to read yahoo email. The email unread counter at the top of the browser is incorrect. The count on top of the browser shows an increasing number, when looking at my email shows no unread emails. Currently shows 63, but seems like the number is increasing. Any idea how to fix this ? See screen shot. Thanks

I no longer want or need Mozilla VPN. When I go to my account and try to manage it, I get a broken link. I have captured the images and will attach them. Please help. Very frustrating.

[redacted email from public]

I had to restart my computer for updates so I clicked on my container and closed it thinking it was like closing a program and then re-opening it. Now it's gone and several hours research with it. Is there any way to restore a closed container?

My system • Windows 11 on a Dell laptop. • Firefox Version 157, my default browser. • Norton 360 Standard. • Two Firefox profiles; the warning appears in both. • Firefox Troubleshooting Mode does not eliminate the warning https://support.mozilla.org/en-US/kb/sslkeylogfile-warning?utm_source=chatgpt.com

What I have observed The warning appears on Firefox network-error pages, including when the internet is disconnected or I enter an incorrect URL. A particularly reproducible example occurs after I successfully log in to Kotak Net Banking and select Help → Raise a Query. Firefox then displays a connection/privacy warning associated with the embedded page. I do not see the same behaviour in Chrome or Firefox Private Browsing when performing the equivalent Kotak steps. Troubleshooting already completed 1. Norton Safe Web HTTPS scanning was disabled and re-enabled without resolving the issue. 2. QUIC/HTTP3 scanning, WebSocket Protocol Scanning and DNS/DoH scanning were individually tested without resolving it. 3. Firefox Enterprise Policies are inactive. 4. I found no SSLKEYLOGFILE entry in either Windows User Variables or System Variables. 5. Norton and Dell malware scans found no malware. 6. The warning also occurs when I connect through a mobile phone hotspot rather than my usual BSNL connection. Questions for Mozilla's technical contributors 1. Does this warning establish that Firefox detects SSLKEYLOGFILE, or could another mechanism produce the same message? 2. Can the variable be inherited by Firefox from a parent process or injected into its running process even when it is absent from the Windows User and System Variables? 3. What is the safest way to identify which process or security product is setting it on Windows 11? 4. Is there a known interaction between Firefox 157 and Norton 360 Standard that could explain this behaviour? 5. What evidence should I collect to distinguish a Norton issue from a Firefox issue without disabling security protections or modifying Windows settings? I am not looking to disable security features indiscriminately. I want to identify the actual cause and, if Norton is responsible, determine the precise setting that needs attention. I would particularly appreciate a response from a contributor with Windows networking, Firefox TLS or security-software diagnostic experience. Thank you.

I've been using firefox for a little while- maybe three months now. I'm no expert on any of the config options. I run firefox using the built in VPN that my friend showed me how to enable, and I've been using it since. But now, as of roughly today, whenever I enable the VPN, no websites will load. At all. When I turn it off, they load instantly. But whenever I turn it on, it just gets stuck loading forever and ever, never actually getting anywhere. I tried enabling network.dns.disableIPv6 in the config page, because that's what I saw on a mozilla support page- nothing. Didn't do anything. The browser.ipprotection.enabled is still on, and I didn't change anything in settings. There was a firefox update very recently, but everything still worked with the VPN on. I just updated my computer, but I don't think that's it either because it wasn't loading things earlier today either. Not sure how to fix this. Please help?

The access to the email I used to sign up for my Mozilla account was revoked without warning earlier this year. I can't change the email address because it insists on sending an authentication code to the email address that no longer exists. There doesn't appear to be a way around this.

When searching inside a webpage the color of the item found hardly distinguishable with my theme. I tried to modify the ui.textSelectBackgroundAttention parameter of config. No results. The color stays the same old one.

This happened once before - then cleared after the next update. Now, after a recent update, the browser display is unstable again. Not a problem with any other browser - so it's NOT the computer. Any suggestions ?

Thanx, Dennis

Dear Mozilla VPN Team, I hope you're doing well.

I'm writing to ask whether Mozilla could offer a discounted subscription or a customized plan to accommodate my financial circumstances.

I'm an English language teacher based in the Middle East, where severe internet restrictions and filtering make a reliable VPN essential to my work. Of all the services I've tried, Mozilla VPN is the only one that has consistently provided the reliable connection I need to teach my students without frequent disconnections.

My work involves interactive online classes, streaming educational materials, and sharing learning resources, so I estimate that I need approximately 150 GB of bandwidth per month.

Unfortunately, my monthly income is only around $100, and $3 per month is the absolute maximum I can currently afford for a VPN subscription without compromising my basic living expenses.

I genuinely value Mozilla's commitment to privacy and an open internet. I'm willing to upgrade to a regular subscription and pay the standard price as soon as my financial situation improves. For now, however, reliable VPN access is essential to my ability to teach, earn a living, and improve my circumstances.

I'd be extremely grateful if you could consider my situation and let me know whether any hardship discounts, educational pricing, financial assistance programs, or alternative subscription options might be available.

Thank you for your time and consideration, and for your continued work toward making the internet more accessible and private.

Warm regards, Amir

Regarding FF v157:

- Mozilla have changed the Graphical user interface of Firefox without asking for consent or providing a clear way to revert back to the old interface, yet again. - They have made changes to the settings, so pre-installed search engines can only be toggled off and NOT removed... - There are a bunch of themes now pre-installed that can't be removed.

I think pushing a change without over way to revert, is why I a lot of people don't donate to the Mozilla foundation