คำถามที่แสดงป้ายกำกับ:

pdf opens in new default-profile window and not on currently used browser window

this issue started when firefox just randomly reset my browser a week ago. whenever i open a pdf in my file explorer, it opens a completely new firefox window under my de… (อ่านเพิ่มเติม)

this issue started when firefox just randomly reset my browser a week ago.

whenever i open a pdf in my file explorer, it opens a completely new firefox window under my default-profile. it doesn't open on my currently open/used window.

for context: i have two firefox profiles, 1 for work, and 1 is the default-profile which is "personal"

anyone know a possible solution to this? or why this happened?

Open 1

How do I turn on my VPN?

I have been opening and closing my VPN(different website), but now it won't let me do it. I did what it said to get started and then it tells me to open in the open sit… (อ่านเพิ่มเติม)

I have been opening and closing my VPN(different website), but now it won't let me do it. I did what it said to get started and then it tells me to open in the open site. Where do I find the open side? I used to press the VPN shortcut in the upper right corner and it usually worked. Now it just asks me to "Try firefox VPN. I thought that is the one I was using. How do I get it going again.

Open 1

How to disable tab buttons such as the X close button and youtube play/mute buttons ?

I use middle-click to close the tabs and move and select tabs around a lot and often misclick on a button by accident and I find that really annoying and tedious to alway… (อ่านเพิ่มเติม)

I use middle-click to close the tabs and move and select tabs around a lot and often misclick on a button by accident and I find that really annoying and tedious to always have to scrutinize the buttons before clicking.

I want to hide all of these buttons.

I have tried userchrome and etc... user scripts, that does not work reliably.

Open

can't get to websites

HI started getting the message that i couldn't go to websites I refreshed and then uninstalled and reinstalled Firefox browser Now i get the following message no matter w… (อ่านเพิ่มเติม)

HI started getting the message that i couldn't go to websites I refreshed and then uninstalled and reinstalled Firefox browser Now i get the following message no matter which site I try to access


The connection was reset

An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

thanks Chris Jamieson

Open

I cannot log in VPN, already i have subscribed

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You c… (อ่านเพิ่มเติม)

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You can cancel at any time. Manage your subscriptions

Order number: GPA.3335-7898-1888-79559 Order date: 26 Apr 2026 11:43:52 GMT+3 Your account: [redacted] @gmail.com

Open 1

Firefox locks up and crashes on Win 10 desktop. I have refreshed firefox twice now. It acts OK until Firefox updates.

Firefox locks up and crashes on Win 10 desktop after it Firefox updates. If I refresh Firefox it seems to work OK for a couple weeks until Firefox updates . Then it becom… (อ่านเพิ่มเติม)

Firefox locks up and crashes on Win 10 desktop after it Firefox updates. If I refresh Firefox it seems to work OK for a couple weeks until Firefox updates . Then it becomes unuseable again. I have refreshed firefox twice now. Should I get this ESR version?

Open

FireFox somehow skips majority of Twitch chats..

Whenever I use FireFox to watch Twitch, majority of chat just never appears until I refresh the site... It was working good until some month ago... I use the extension BT… (อ่านเพิ่มเติม)

Whenever I use FireFox to watch Twitch, majority of chat just never appears until I refresh the site... It was working good until some month ago...

I use the extension BTTV to get extra emotes on twitch. And it was working perfectly, some say that is the issue, so I removed it to test, but still FireFox is not loading all messages... What can be done to fix this? Just use another browser?

Open 1

financial institutions not allowing access by firefox

About 4-6 weeks ago Chase started throwing an error message when I tried to log in. Some other banks, credit agencies, brokerage houses also same thing. The work with Chr… (อ่านเพิ่มเติม)

About 4-6 weeks ago Chase started throwing an error message when I tried to log in. Some other banks, credit agencies, brokerage houses also same thing. The work with Chrome and Edge.

Can Mozilla get past this or do I give up and use a predatory browser?

Solved 2

Firefox is blocking ads on YouTube, I don't want to get blocked for blocking YouTube ads.

As much as I hate ads on YouTube I don't want Firefox to block the ads because if they find out you are blocking ads they will block you from Google and YouTube. I have G… (อ่านเพิ่มเติม)

As much as I hate ads on YouTube I don't want Firefox to block the ads because if they find out you are blocking ads they will block you from Google and YouTube. I have Google pages and other things on their sites that have been there for years. Plus, I feel like I'm stealing a service by not lets the ads run that pays their bills and the content creators on YouTube. Please tell me where in Firefox I can turn the ads back on.

I have used Mozilla products since Netscape Navigator came out in 1995 I think it was. I went to a local internet provider and brought home a 3.5in Diskette and it loaded Netscape Navigator with my info all filled in for email, Usenet, Webpage publishing and a few Bookmarks to get started. I still use SeaMonkey for my email because it still has email addresses from the 1990's. I have Thunderbird for email on my phone. Anyway, thank you for all your work over the years. Rocky, [redacted email from community support forum]

Solved 2

It seems I don't have Firefox anymore and I want Firefox, not Google or Bing or Edge

I realize that Windows 10 is no longer supporting but I tried to get into my regular searches and no longer am able to do it. It appears that Firefox is not my browser an… (อ่านเพิ่มเติม)

I realize that Windows 10 is no longer supporting but I tried to get into my regular searches and no longer am able to do it. It appears that Firefox is not my browser any more. What can I do? I need to get a new computer but have not yet done so and am limping along

Open 1

Firefox use 35GB of RAM

What the living hell is this? This is prevalent on every PC I've installed FF. Just starting a clean browser with a single tab use 19GB of RAM within 1 second... No wond… (อ่านเพิ่มเติม)

What the living hell is this? This is prevalent on every PC I've installed FF. Just starting a clean browser with a single tab use 19GB of RAM within 1 second... No wonder why browsing been excruciatingly slow since the previous update.

Yes, I use add-ons like 90% of the users, but that should not warrant a serious and consistent memory leak.

Open 3

The voice module has failed to download and now it's not retrying. Is there a ways to reset or do it manually?

While my web page was trying to use voice recognition a download started for Firefox. The voice module has failed to download and now it's not retrying. Is there a ways … (อ่านเพิ่มเติม)

While my web page was trying to use voice recognition a download started for Firefox. The voice module has failed to download and now it's not retrying. Is there a ways to reset or do it manually? Now, all I see is a red microphone that does nothing.

Open

My primary address was viperrrr@msn.com and you changed it to viperrrr05@yahoo.com and I cannot change it back and when I try to add a secondary password firefox does not send me the code,

My primary Password has always been viperrrr@msn.com and you changed it to viperrrr05@yahoo.com. I want to change it back and when I try to add it as a secondary email I … (อ่านเพิ่มเติม)

My primary Password has always been viperrrr@msn.com and you changed it to viperrrr05@yahoo.com. I want to change it back and when I try to add it as a secondary email I get a message that you are sending a code to that email and I never get it and when I try to add the Viperrrr@msn.com email it will not let me add it as it tells me it already exists I am getting frustrated with all the issue lately with Mozilla. It does not sync to my device anymore. If you cannot fix the issues I am leaving mozilla and going with another browser. I would like to speak with a real person about this and get help.

Open

On YouTube , somewhat strange ...

( Disable autoplay ) , already selected ... rrr1.jpg Press ( F5 ) on keyboard ... ( Disable autoplay ) , no selection ... rrr2.jpg That ... I'm not sure when this problem… (อ่านเพิ่มเติม)

( Disable autoplay ) , already selected ... rrr1.jpg

Press ( F5 ) on keyboard ...

( Disable autoplay ) , no selection ... rrr2.jpg

That ...

I'm not sure when this problem started ...

.

Open 2

Firefox does not support phone-generated QR passkeys on Win 10 PC. Other browsers do.

I use passkeys for many online services, they are stored in my Android phone. I use the same Firefox version on two Win 10 Enterprise LTSC 21H2 machines and one Win 11 Pr… (อ่านเพิ่มเติม)

I use passkeys for many online services, they are stored in my Android phone. I use the same Firefox version on two Win 10 Enterprise LTSC 21H2 machines and one Win 11 Pro 25H2 machine. On the Win 10 machines QR passkeys don't work with Firefox, but work with other browsers. Firefox suggests USB-device-based passkey logon only. On the Win 11 machine Firefox offers both phone-generated QR passkey and USB-device-based passkey logon options. Why Firefox doesn't support phone-generated QR passkey on Win 10? Can it be changed in config?

Attached you can see two screenshots from the same Win 10 PC. No phone-stored passkey option in Firefox.

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